Lynn Hickey Dodge-Mitsubishi - Tulsa, OK

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Don't Know,
If you enjoy being insulted about the condition of your trade-in vehicle, a smart-alec sales manager that dresses like it's still the 70's disco-era (yes, GOLD CHAINS and all!), and just plain rude behavior, then this is the dealership for you! Evidently, the name of their game is push volume, not courtesy or knowledge. They must surmise that for every "fool" they don't close a sale on, there'll be several more fools that will enjoy being humiliated. Well, sales are still generated by word of mouth, and like so many other situations, they'll be the 1st place we'll tell people NOT to go to.
Yeah, we bought the vehicle we wanted, brand new, added several options- from a major competitor here in town. And guess what- had a great sales gentleman- great finance gentleman, and sales manager even thanked us as we left. Go to Don Carlton dealerships where they've figured out See Marvin for courteous help. He knows insults and crass behavior don't move cars. Knowledge, courtesy, and a starched shirt will.
Number of dealership visits=1, Last visit date=Oct. 9, 02, Date submitted: 12 Oct 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 22, 2007