Melton Sales, Inc. - Claremore, OK

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The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Buyer beware!!!!! I bought a 2004 dodge 2500 4x4 from Melton Sales in Claremore for $26000. When I returned eight months later, thinking I would be treated better being a loyal customer and all, I was shocked when I was told my vehicle (in their opinion) was only worth $17000, even though the blue book value on this vehicle is $24000 according to kbb. I strongly recommend that anyone thinking of buying a dodge pickup, to think twice!, Because apparently dodge vehicles do not retain their value!!!!!
Submitted by: Jeff Mitchell
Number of dealership visits=2, Last visit date=11-29-2005, Date report submitted: Nov 29 19:03:47 EST 2005

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
You go out to the lot and no one tracks you down, if you want a salesman you have to go inside and find one, I It was nice to have the prices posted on the windows. They have gone out of their way to keep me happy.
The service has been quick and done well I don't know what else you can ask for
Submitted by: Grant Eagar
Number of dealership visits=8, Last visit date=02-05-05, Date report submitted: Feb 17 16:16:17 EST 2005

Sales=Excellent, Service=Don't Know, bought there=Yes, scv_there=No,
Ordered new Durango in 20 minutes and absolutely no games with sales staff. Wonderful experience - I highly recommend. Hands down the most reliable and best made American vehicle I've owned.
Number of dealership visits=1, Last visit date=April 1999, Date report submitted: 14 Apr 2003 22:40

Sales=Good, Service=Avoid,
I bought a 2001 good price, But let me warn you they are jerks. They will lie to you and rip you off. I took me truck in 2 weeks after I bought it and told them it pulls and wanders bad. The checked it out and said it was the tires and there is nothing they can do. Told me to find a Michelin Dealer. Well I had to drive 60 miles one way to a tire dealer and they check the tires and said it was the truck. I took it back and they adjusted the steering box, 2 days later I picked it up. When I got on the interstate at 65mph it was going from white line to white line. I pulled it off the road and got my tools out and loosed the steering up a little so I could get it home, They had tighten it so much that any wheel movement would send the truck out of control. Then the clear coat started coming off they did a bad job trying to fix that. I had my truck in there about 10 times and I gave up. I started doing my own maintenance. Better watch then on oil changes, they done fill the! new filter, and they don't lube front ball joints,and they get the oil out of a drum it might be recycled. I watched a oil change and when I told them about the not prefilling the filter and not greasing the front end they basically called me a lair. They only want to make the sale......I wouldn't let them work on my weedeater... They will lie to you.... THEY SUCK !!!!!!!!!!!!!!!!!!
Date report submitted: 05 Apr 2002

Sales=Poor, Service=Avoid,
I purchase a new 2001 4x4 24v,loaded 2500,1 year ago. I have had steering problems, paint problems, electrical problems, etc. I keep getting the run around I take it in and leave it and I get it back not fixed. I was also letting them service it and I notice when they change the oil they would not prefill the filter and would not lube the ball joints etc. I asked them about this and they lied to my face this is after I watched them do the work. The steering was worst when I got it back, what they did to fix the problem was to loosen the steering box I had to pull off the road and tighten it so I could drive it home. It was all over the road. I had a rattle also and they said it was my nerf bars will I found the noise it was the air box wasn't put together correctly after they service it. I can go on there is more. Brakes have problems,oil pressure problems etc. I would not purchase there again, this is my first purchase from them but have bought 4 trucks from a different dealer and didn't have this kind of problems.

Sales=Excellent, Service=Don't Know,
Good deal no hassle best experience I've ever had.

Posted to the Turbodiesel list:
Wonderful dealership and under significantly under invoice for me to fly from NC to pick up the truck. I would recommend them to anyone.

Sales=Excellent, Service=Don't Know,
Easiest Sale outside of WalMart. You can make the whole deal by phone and just go in and sign the papers. I made the mistake of not researching the radio cd player and found while talking to Mike Keller that it did not include a cassette player. Even though the service dept. is not open Saturday, Mike found a way to get the unit switched and credited the price difference on the spot. I was still out in under two hours even with a thorough inspection. Great deal, Great people.

Sales=Excellent, Service=Don't Know,
This is the second truck I have bought from Melton Sales. There is no haggling and they beat everyone's price by a longshot. I dealt with Robert Melton Jr. and the service is always great. If you are looking for a new Dodge or Chrysler product I highly recommend these guys. I don't think you'll find a better place to deal with.

Sales=Excellent, Service=Don't Know,
Unbelievable pricing, $275 under INVOICE!  They beat Mark Roberts by almost $300, and no dealer in my area came within $1500!  My plane ticket was $200, so I saved a bundle.  They had the truck coming in that was perfect.  They order'em right!! The owner's son wasn't stuck up, and took great care of me.  I doubt there is a dealer in the country that will match these guys on the "first" price, believe me I talked to over 30.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 22, 2007