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Mike Quinn Dodge - Tulsa, OK

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The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Avoid, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
This service department is exactly as "avoid like the plague" --- except far worse
Would suggest NO ONE use quinn dodge service department. Totally incompetent and dishonest
gerald scott     geraldscott[a]sbcglobal.net
Number of dealership visits=2, Last visit date=12/23/03, Date report submitted: Jul 7 16:03:26 EDT 2004

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes, No comments offered
Number of dealership visits=10, Last visit date=6/26/03, Date report submitted: 09 Jul 2003 17:07

Sales=Excellent, Service=Don't Know, bought there=Yes,
Really liked them. Buying a car from them was like a walk in the park, really. Nice and easy. Thanks, guys.
Razvan
Number of dealership visits=1, Last visit date=April 2003, Date report submitted: 18 Apr 2003 13:19

Posted to the TDR:
Two thumbs up go to Mike Quinn Dodge in Tulsa OK. I didn't buy my truck from them but they have a great service department. I took my truck in for a Coolant noise TSB. They ordered the part and called me when it was in. I took my truck in at 8am for the TSB fix and to have the driver door adjusted. They called me at 10:45 telling me it was ready to pick up. Both problems were fixed. I also bounced it off of a wall on the highway(with no body damage somehow). Had to have the spindle and lower control arm replaced. They did it in one day and put the best alignment job I have ever driven. Of course it was only a $965 dollar ticket.
Bad340fish
Date report posted: 12-09-2001

Posted to the TDR:
I have not had any Major Work done on my truck but you can give Mike Quinn Dodge in Tulsa OK a Thumbs up!! Took my truck in thursday for the coolant noise TSB and to have some windnoise fixed. They called me at 12:30 saying it was done. They fixed both problems under warranty no questions asked.

Posted to the TDR:
So far, I have had really good luck with their service. I think there are some dealers out there that try to treat people nice and maintain return business. The warranty didn't cover this since it was a "non-Dodge" installation, but I felt pretty good about them having it all day and chasing their tails chasing wires and still just charging me $65.00. Of course, there was no parts involved, but I know the hours they spent on it would have been more than that.

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
Don't Know / No Experience
   
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This page was edited on: February 22, 2007