Village - Ajax, ON

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Fair, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Happily agreed to some minor body work (scratches/dents) before sale, but tune TOTALLY changed after sale.
-Could not provide the vehicle history at purchase time, but assured that it was NOT fleet. 60 Days later, still no history but finding evidence of fleet use. (eg: aftermarket wiring harnesses etc)
-Vehicle had small but obvious under-hood fire. Dealer assured me (4 days after sale) that they would take care of everything but they have since done absolutely nothing.
-Vehicle was supposed to be cleaned before delivery. Upon delivery found NO evidence of even as much as the windows cleaned.
The truck is alright, the dealer is not. fyi: they fly the 5star flags - but apparently Chrysler yanked their 5star status due to (some very obvious) prerequisite conditions not being met.
Submitted by: Jeff Klimpel       jklimpel[a]ca.ibm.com
Number of dealership visits=1, Last visit date=Jan20/05, Date report submitted: Mar 15 15:38:28 EST 2005

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No,
We did purchase a Dodge Ram 4x4 as listed on line. We had a relative go to look at it for drive and condition. When we got there after driving two days the truck that they offered us was not the one shown in the web picture. It was not a 4x4. The manager kept us there all day arguing that the error was just a typo, even though we had an offer to purchase that stated it was a 4x4. They did not want to refund our deposit. The manager was abusive and finally threw the refund slip and our credit card on the floor. We were shoved out of the manager's door. We were not at all abusive but we did say words like false advertising. We were put out. We traveled two days there and two days back, had the day there wasted and we still don't have a truck that we need for moving. I think that this dealership rates as avoid like the plague rating.
Submitted by: Brenda Gold         bjgold[a]mac.com
Number of dealership visits=2, Last visit date=October 30, 2004, Date report submitted: Nov 11 09:33:15 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 21, 2007