Kendall Auto Center - Cottage Grove, OR

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
No comments offered
Submitted by: Ray Enos     renos1[a]hotmail.com
Number of dealership visits=1, Last visit date=4-30-06, Date report submitted: May 21 14:45:28 EDT 2006

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes,
Great place to do business. No high pressure and straight foreword without the games of Lithia in Eugene. Didn't take my keys and refuse to give them back until I said yes to their deal. Excellent service department who got it right 0n the first attempt. An example for other Dodge dealerships to follow.
Number of dealership visits=3, Last visit date=5-31-03, Date report submitted: 11 Jun 2003 12:17

Sales=Don't Know, Service=Avoid, Had low power, low boost and high EGT. Dealer claimed it was the lift pump (which should have been under warranty. Since I had a VA Box installed they called DC and had them void my warranty and charged me $600.00 for the lift pump. That didn't solve the problem so they sent me to Cummins NW who found a pack rat had made a nest in the filter box. They charged me an additional $300.00 for the diagnosis Kendall couldn't do. I would never buy or have a vehicle serviced there again. I would rather be towed 500 miles to a non- five star dealership!
Date report submitted: 09 Apr 2002

Sales=Excellent, Service=Don't Know, Israel Rothman does their Internet sales. Honest man, will place an order with no contract or deposit required. Answers email questions within 24 hrs. Would go out of my way to do business with him again. So far this has been the best new vehicle buying experience I've had. No high pressure sales. You tell them what you want and they give it to you with a smile

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 26, 2007