Newberg Dodge Jeep Chrysler - Newberg, OR

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Fair, Service=Good, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
It's hard to rate the dealer good in sales due to the variety of boneheads I've dealt with in my several visits to Newberg Dodge. However I rate Robert Fritscher outstanding as a sales person. His product knowledge is excellent for the trucks. I went to Newberg Dodge because they are closest to me, but I had no intention of buying there. I just wanted to make some decisions on options and general configuration. Robert spent quite a bit of time with me going over the available options, and I don't recall having a question he couldn't answer. He found a truck configured to my liking somewhere else and of course started with the sticker price. I offered a small amount over dealer invoice and expected to be walking out to shop around, but we were able to come to an agreement. If you go to Newberg Dodge, start with Robert so you don't waste your time.
Keith Nevils     keithnvls[a]hotmail.com
Number of dealership visits=5, Last visit date=5/14/04, Date report submitted: May 15 01:28:14 EDT 2004

Sales=Avoid, Service=Don't Know, bought there=Yes,
After shopping for cars online I decided to go to Newberg because they were the closest. I was looking for a specific vehicle and saw multiple cars like I wanted online. Of the dozen I looked at all were priced at 19,999. When making the deal at Newberg the salesman wrote down the price of 20,??? I corrected him to the internet advertised price of 19,999. (my mistake. I had seen so many ads this lot was actually offering the car for 17,999. I goofed BIG TIME)When the salesman "confirmed" the internet price he agreed that it was offered at 19,999 and didn't correct me to the actual advertised price of 17,999. The car went back the next day.
Number of dealership visits=1, Last visit date=6/13/2003, Date report submitted: 14 Jun 2003 02:14

Sales=Avoid, Service=Don't know, bought there=No, scv_there=No,
In 12/01 I was shopping for a new Ram 1500 QC 4x4. I happen to be doing business in Newberg one day so I stopped to shop. I took a test drive in a couple of vehicles and discussed a deal. Got their proposal for what I wanted, it needed to be ordered and I knew that ahead of time. They were the first place I went to price out, and we did a lot of talking about options before I got my truck put together. The sales guy didn't have an answer to some of my questions so he got a mechanic that could answer them. I went to another dealer to get their offer on my truck and it was approx $200 less. However I told Newberg I would buy from them if they had the best price. I felt that Newberg had provided me with some service in putting together my truck so What the heck is $200 in a $32k deal, I went back to buy my truck from them....The salesman I talked to was gone (of course) and the one Sales Manager that was there would not honor the deal that had been written up, and just plain got rude about it. His price was MSRP and not a cent lower. It doesn't surprise me that he didn't understand why I was willing to buy it there even if I had a $200 better offer. He did not have any principals.
In 2/03 I once again was in Newberg and needed an air filter for my 4.7L, they wanted approx $40 for one ...... that is the highest price I found and the max suggested. I bought one at another dealer for $19. Enough said NEVER AGAIN WILL I EVEN CALL THEM, but I do honk and wave when I drive by in my 02 Ram which I got for $2k under invoice.
Number of dealership visits=2, Last visit date=2/6/03, Date report submitted: 13 Mar 2003 20:50

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 23, 2007