Burgunder Dodge - Bridgeville, PA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Avoid, Parts=Fair, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=No,
service manager is the worst I've ever encountered.fat and ignorant!!! avoid like the plague. ripped off by Avery the service advisor.
Number of dealership visits=5, Date of last visit=4/27/04, Date report submitted: Jun 14 12:45:04 EDT 2004

Sales=Avoid, Service=Don't Know,
They are using "bait & Switch tactics. After contacting them about an ad that seemed unbelievable, I received an e-mail and 2 phone calls telling me that the ad price was correct. When I showed up at Burgunder Dodge, I was told the price was a mistake. Then was asked if I wanted to make an offer anyway. This was a big waste of my time, considering I rushed there to buy the vehicle. The ad price difference was $3100. The ad is still the same now, which is almost 27 hours later. I feel that it was a bait and switch deal.
Number of dealership visits=1, Date of last visit=12-5-2002, Date report submitted: 05 Dec 2002

Sales=Good, Service=Poor,
New service group poor management. Had my vehicle there twice and had to have their work re-done. For example my headliner needed adjustment so I took my truck in for an oil change and to fix the gaps in the headliner. The same guy that did the oil change must have worked on the headliner also. Grease all over the headliner and seats. I would have been better off not bringing it in. They did apologize and clean it up. They need to take pride in what they do and hire competent people or train the ones they have better.

Sales=Excellent, Service=Excellent,
Sales and service experience were excellent. Knew how to treat a women when buying and servicing my vehicle. Service: All items were addressed and fixed

Sales=Excellent, Service=Good,
sales experience up front no problem-excellent deal. Service dept. has new mgt.

Sales=Avoid, Service=Avoid,  All around crooks from the first minute.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 26, 2007