| DodgeRam.info > Dealership Surveys > PA > Hahn & Sons - Lehighton, PA |
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Sales=Don't Know, Service=Excellent, Parts=Excellent, bought there=No,
scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Our truck broke down 80 miles from home on a busy turnpike road. Our Chrysler
service contract towed our truck to the nearest dodge dealer. This happened
on a Saturday night, so we were unable to talk with the dealer until Monday
morning.
First thing Monday morning I called Hahn & Son about my truck, the service
manager was very nice and let me know when they would be able to look at my
truck. We were going on vacation that week, so I told them I would check in
every few days to see what was going on.
They were able to get to my truck on Friday of that week which in my opinion
was great, being that it was towed there on an emergency basis with out prior
arrangements.
After they found out the extent of the damage and the repair and parts needed,
they worked with my service contract and got the parts ordered on a timely basis.
Once the parts were in , they repaired my truck within a few days!
The service department was always informative and friendly. And in my opinion
did an excellent job in repairing my truck in that emergency situation!
I would highly recommend them to any one that ask about them and would even
consider driving the 80 miles to buy my next Dodge from them!
Submitted by: Debra Heisler debsteve30596[a]yahoo.com
Number of dealership visits=one, Last visit date=May 9th thru May 28th, Date
report submitted: May 28 20:58:33 EDT 2005
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Sales=Excellent, Service=Excellent, bought there=yes, scv_there=yes,
great salesperson and bend-over-backward service department. a real comfortable
deal no push to buy, very informative, with instructions for use of vehicle.
Bought an 02 Durango. Could not be more pleased. The parts department manager
really does a good job too.
Number of dealership visits=3, Last visit date=Nov.2002, Date report submitted:
21 Feb 2003 13:53
| Dealership Rating: |
|
| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know / No Experience | |
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This page was edited on: March 22, 2007
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