Miller Dodge - Springfield, PA

millerdodge.com

Visit Geno's Garage for Truck accessories.

Miller Dodge would like to satisfy every customer. If you have a complaint with your experience here, please contact Matthew Law  Phone: (610) 544-5300  mattl[a]millerdodge.com for a resolution to your problem.

NOTE: Before you submit a report with a bad rating for this dealership, please contact Mr. Law and see if your problem can be resolved amicably. All submitted reports must include a valid email address (or phone number) so that I can contact you to verify that the report is not forged. Before your report is posted, I will check with Miller Dodge to see if you have first attempted to resolve your complaint through the dealership contact. If you have attempted to resolve a problem through Mr. Law and are still not happy, your report will be posted and the dealership will have the opportunity to present its side of the story. Dave F.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Miller Dodge has been so good, that I have bought three vehicles from them. I have approximately 10-12 friends that I have referred to them, and they have purchased from miller dodge. They go above and beyond to take care of the customer. I have even changed a die-hard Ford fan to Mopar.
Submitted by: j
Number of dealership visits=15, Last visit date=3/5/05, Date report submitted: Mar 6 15:42:19 EST 2005

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, 3Buy_DaimlerChrysler_again=Yes,
It is unfortunate that when one person has an experience like that, it looks bad upon the dealership as a whole. Unfortunately, when reading these posts one gets only one side of the story, never knowing of other mitigating circumstances or reasons why things were done the way they were. I'm not saying that the gentleman is a liar, just saying there are two sides to every story. This dealership has been in business for over 60 years and is well respected in the community and it's not because of our unethical business practices. We do take great care of our customers and one of the few businesses left in the world of Wal-Mart's and super dealerships that you can still stop in or call and see the owner sitting behind a desk running his dealership. Try getting Donald Trump or Sam Walton on the phone.
Matthew Law
Number of dealership visits=A lot, Last visit date=present, Date report submitted: Jun 15 14:07:48 EDT 2004

Note: This anonymous report has been removed until the person who submitted it contacts me to verify its authenticity. Dave F.
Number of dealership visits=Too Many, Last visit date=3-2004, Date report submitted: Apr 2 17:28:01 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 26, 2007