South Hills Chrysler Plymouth - McMurray, PA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Poor, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Bought used Dodge Gr. Caravan- problems almost immediately with motor/transmission- bought extended powertrain warranty- service depart. very cold responding to our problem- finally did install new transmission and perform motor work according to purchased additional warranty. Had to return vehicle to dealership after repairs because of horrible noise after repairs- turns out they did not fill motor back up with oil. Have had multiple vehicle problems since purchase. Went to South Hills Chrysler Plymouth to trade in vehicle in July 2004, on Sedona. Salesman would not do "workup" of figures in front of us had to keep running off somewhere? SIgns were posted that there was a $2500 incentive for buyers of new Sedona's, however salesman only offered us $1500. When called on his "error" got very uncomfortable. Salesman wanted to give us far less on our Dodge Gr. Caravan trade-in. Not even a fair price - a joke! Overall, salesman will do anything for a sale. Some people in the service department are rude, while others are very professional. Every time I have taken vehicle for service or repair, I have had to wait a long time- sometimes several hours.
I do not know how South Hills Chrysler Plymouth has come to be a "certified 5 Star Dealer". My family will not ever shop at SHCP again. If I had been treated with respect, honesty and fairness, I would be a loyal customer of SHCP. However, after the subsequent treatment after the sale and then again, when trying to trade the initial vehicle, I could not recommend anyone go to SHCP of a vehicle. I have told several people (and will continue to do so) about SHCP. If you are not able to treat the customer with respect, honesty and fairness, you do not deserve any endorsement.
Submitted by: Nadine Shaneyfelt       sha3495[a]roadlynx.net
Number of dealership visits=2, Last visit=july 2004, Date report submitted: Sep 28 23:51:25 EDT 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 13, 2007