Speedcraft Chrysler Dodge - Wakefield, RI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
My family has bought numerous vehicles from the previous Chrysler Dodge dealership "Fred W Smith" for my whole life time. I bought my first vehicle there in 1980. While not a cheap place, FWS had highly skilled service diagnostic people & excellent service.
Fred W Smith's sold the dealership but not the name to "Speedcraft". The entire service dept was replaced. I took my truck back to the dealership because of falling fuel economy which they did not address beyond checking for codes. (dropped from 17 mpg to 13). I wanted the 4wd center axle disconnect checked as I'd heard them to fail, service manager insisted that the truck did not have one (without looking). Due to my medical condition I wasn't able to check for myself but have had it checked. It's OK but the truck does have one! They could not even close the hood right, which blew open about a mile from the dealership. Yes they repaired the hood, also dented the fender and damaged the air filter box which they slid by me & was not repaired.
I want to say I paid $38,000 for this truck and I was not treated with respect by Speedcraft. I like this truck a lot. Should have bought the 3:73 axle ratio.
Submitted by: flagmanruss[a]yahoo.com
Number of dealership visits=5, Last visit date=5/4/06, Date report submitted: Jul 17 07:37:39 EDT 2007

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: August 29, 2007