Newberry Automart Dodge GMC Chrysler - Newberry, SC

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
After pulling up a list of Dodge dealers via the Daimler-Chrysler web site, I set out to make some calls in an effort to locate a specifically packaged Quad Ram 2500 4X4 Diesel. I spoke with a rep for this dealership over the phone who assured me that he had not one, but two of these trucks meeting my specs. I left the next morning and made the nearly 70 mile trek from my home outside of Augusta, GA through the back roads of SC. I arrived only to find that the rep had LIED about having either truck. He then tried to talk me into a GMC Duramax that was a model year old but had never sold. They actually had the nads to ask sticker for it! Needless to say, I got back into my ride and left with steam rolling off my head. I drove all that way for a lie.........
Chris Wright     gsp805[a]comcast.net
Number of dealership visits=1, Last visit=09/02/03, Date report submitted: Mar 21 10:52:13 EST 2004

Sales=Avoid, Service=Don't Know,
I asked the dealership to provide me with the best price/deal on a new 2002 (2003's are now available) Dodge Ram quad. The salesman showed me the last '02 they had and went to the sales manager to work up a deal. When he came back with a price and a trade-in offer in writing I liked what I saw. I left and came back with my wife and was told they could not sell the vehicle at what they told me. They made a mistake! It is now $7,000 more. Of course they offered to "deal" on several 2003 models but I insisted I wanted the first offer. They would not budge even though I explained they did same thing 2 years ago (only few hundred dollars difference then) and I purchased the truck that time. This time I have turned it over to the SC State Dept of Consumer Affairs. Why do we continue to put up with this kind of treatment?
Number of dealership visits=2, Last visit=November 29, 2002, Date report submitted: 27 Dec 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: February 22, 2007