DodgeRam.info > Dealership Surveys > SC > Sumter Chrysler Dodge - Sumter, SC

Sumter Chrysler Dodge - Sumter, SC

Visit Geno's Garage
for Truck accessories.
Geno's Garage Truck Accessories

 

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Sales and service department are up front and not pushy. They provide free oil changes with the purchase of any vehicle. All of my dealings with them have been very professional
Submitted by: =BILL SMITH
Number of dealership visits=12, Last visit=010506, Date report submitted: Jan 16 15:43:22 EST 2006

Sales=Don't Know, Service=Avoid,
I've been going to them for years, due to location. I have never seen a service department make more mistakes than this one. Everything from missing/ loose screws, to a 14 inch screwdriver left between the radiator. The majority of the time, they don't even complete the repair the vehicle was taken in for. With a doubt, one of the worst in the business.
Number of dealership visits=20+, Last visit=Nov 2002, Date report submitted: 19 Dec 2002

Sales=Avoid, Service=Avoid,
Sales dept will lie for a few extra $ in their pockets. Service can only be trusted if you literally stand there and watch them and on occasion tell them what to do next. Took me 3 visits to get a rear axle seal replaced, on the first 2 visits they didn't even touch it but claimed they did.
Date report submitted: 29 Nov 2001

Dealership Rating:
Good sales department, good service
Fair sales, fair service
Conflicting or not enough information
Poor Service or Poor Sales Department
Avoid like the plague!!
Don't Know / No Experience
   
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This page was edited on: February 22, 2007