Beaman Dodge - Murfreesboro, TN

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Excellent, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Maybe,
Purchased 2005 Van in August 2005. Dependable vehicle until a slight problem arose in September. Car has been in shop total of seven times to fix the problem and nothing seems to be found. However, the salesman himself saw the problem and stated clearly "that is NOT normal". Problem is continuous and rather than truly find the source of the problem they continue stating there is no problem. Also, there was failure on their system to show the times the vehicle has been serviced. Our customer service printouts are what we have for proof of service, so to me that states they're trying to keep their hands clean or out of any claim that could be filed. The vehicle was in the shop three days a week or so ago and not even ten miles were on there for driving to examine problem so between that in addition to the problem showing up obviously at night, the vehicle was quote "taken to the darkest part of the parking lot" in broad daylight to be checked the last time!
so with them not taking into account nighttime being THE TIME to look at it, it shows carelessness on their part and I am very displeased with the service!!! We like the vehicle and just want the thing fixed! Isn't that what a warranty is there for?
Submitted by: =Titans
Number of dealership visits=five, Last visit date=12/19/2005, Date report submitted: Dec 20 08:33:55 EST 2005

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I would and have purchased 2 new and 2 used cars/truck s from Beaman Dodge. I have enjoyed each visit .I have purchased from 3 different sale persons and have been treated great every time.The service and parts dept. are great , and are the same faces there every time ,and to me is a good thing I can get to know these people who i give my money to. Keep up the great work!!!!
Just got a 2006 Charger r/t 5.7 hemi,this is the sweetest car I have ever owed or even drove, try it!
Submitted by: =love a hemi
Number of dealership visits=7, Last visit date=11/22/05, Date report submitted: Dec 4 18:23:25 EST 2005

Sales=Avoid, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Yes,
They constantly kept coming up with numbers without checking them on so much as a calculator. They would only give me an approximation on payments that added to well over 3000 dollars the actual sticker price. They even told me to go some where else because they screwed up on their own math and I caught it and they didn't want to look stupid. They told me they were the best in low prices which I quickly found was not true. They do not finance through Chrysler but through their own bank which to me seems a little fishy because they would tell me one thing about me APR then the next it would change.
Number of dealership visits=3, Last visit date=Feb 04, Date report submitted: Mar 19 13:49:06 EST 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: June 26, 2009