Shelby Dodge - Memphis, TN

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Avoid, Service=Don't Know
These people will blatantly lie about themselves and other dealers while looking you in the eye, even after being confronted with fact. Also, they refuse to believe that any customer could possibly be well informed about vehicle options and pricing, repeatedly attempting to mislead customers who demonstrate thorough knowledge of these subjects. Shelby Dodge will attempt to sell you a vehicle quite different from what you think they are selling you, they will insult your intellegence, and will NOT quote a price for a vehicle or extended warranty unless you put down a $500 security deposit. If you deal with these people you will be taken. I did not purchase a vehicle from this dealership, however, if sales is as underhanded and unscrupulous as they are, I can only imagine what service is like on the back end of the deal. These people will unashamedly lie about ANYTHING. There are plenty of Chrysler/Dodge/Plymouth dealers in the tri-state area. DO NOT waste your time and money dealing with Shelby Dodge.
Number of dealership visits=NA, Last visit=NA, Date report submitted: NA

Sales=Good, Service=Avoid,
I bought a 1999 dodge stratus with 5000 miles on it. The salesman who is no longer there said that I could bring it back &to get the brakes serviced because of a small squeak. I brought it back 3 times & all they said was that I had cheap brake pads on it. They said I should have had mopar pads & they wanted to charge me $200 to fix it but whoever put them on did it correctly & that there was nothing wrong with them. I had to get them changed in November 1999. I just bought the car in November 1999. It was recalled for a small brake problem of which the dealer repaired in November 1999 I think. I brought it back twice & they say nothing is wrong. It has an extremely loud piercing noise whenever I am driving on parking lots (5 miles or less) it is so loud that everyone on on my church parking lot can hear. It's so embarrassing to have a new car with loud squeaking brakes.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: February 21, 2007