Bankston Dodge Chrysler Jeep - Frisco, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
The used car sales rep., Taylor, was very helpful in finding a vehicle to suit my needs. At the time I was undecided if I wanted to purchase another Jeep Cherokee Sport (for practical/economical reasons), or pick up another Ram truck (for towing/hauling reasons). I was not wanting to purchase new (I never have) because of depreciation of value, so was limited in my choices with what was on the lot. However, after looking at a few vehicles a 2001 Dodge Ram 1500 Quadcab was traded in while I was test driving another vehicle. I looked the truck over, took it for a test drive, and found it to be in excellent shape. It had low miles, was loaded, and had a few extras (like having the factory tow package, CD player, bedliner, etc.). Taylor gave me their price, I countered with a lower offer, we haggled, and compromised about in the middle. They even threw in the 8 year/100,000 mile extended warranty for free! I would highly recommend Bankston Dodge in Frisco, TX. to any one.
I just wish I would have known about this website before, I would have added my comment when I first purchased my truck.
Submitted by: Michael
Number of dealership visits=1, Last visit date=Sep. 2004, Date report submitted: Feb 19 05:53:39 EST 2007

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=No, scv_there=No, Buy_DaimlerChrysler_again=Maybe,
Went to this dealer to see about buying a new Jeep Wrangler. I do not have good credit and explained this when I inquired about a new vehicle. Spoke to "little" Steve who took my information over the phone and called me back the next day to tell me that i was approved for financing and needed to "come and pick out a color Jeep". When I arrived at the dealership he had a bright red Jeep pulled up to the door and told me it was my Jeep. It was not the style or color i wanted so he had one other choice, which I accepted. He let me drive the Jeep, which I ended up loving, and then we went to sign paperwork. Come to find out I was not approved for financing yet but after almost 2 hours he came back with an offer and although it was a high payment, I agreed. After another 30 minutes or more he came back and told me that he forgot to have me bring 6 months of paycheck stubs and that he would have to get back with me the next day. He called me the next day and told me that they pulled some strings because they "want to sell as many Jeeps as they can" and that his finance officer pulled some strings with a personal friend (like I owe him something). Very unprofessional sales technique. Would not recommend to anyone.
Number of dealership visits=1, Last visit date=06/17/2004, Date report submitted: Jul 14 18:57:26 EDT 2004

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: March 21, 2007