| DodgeRam.info > Dealership Surveys > TX > Big Country Dodge - Clyde, TX |
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Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=No,
scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
I had a transmission coolant line rupture while traveling. I called Big Country
Dodge. One of the sales personnel advised he would send a wrecker out to my
location. The wrecker arrived approximately ten minutes later. When I arrived
at the dealership the salesman (sorry, can't remember name) that had taken care
of the wrecker service for me, loaned me a vehicle for the night so I could
drive to a motel. The next morning everyone went out of their way to make sure
my vehicle was repaired so I could get back on the road. Their professionalism
and hospitality should be commended. Thanks to everyone at Big Country Dodge.
would recommend Big Country Dodge to anyone!
Greg Sampley gsampley[a]digitalwitness.net
Number of dealership visits=1, Last visit date=5/4/2004, Date report submitted:
May 5 12:50:05 EDT 2004
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Sales=Don't Know, Service=Avoid, Parts=Don't Know, bought there=No, scv_there=Yes,
Buy_DaimlerChrysler_again=Yes,
Techs are not certified and misdiagnosed my vehicle.Svc manager arrogant and
rude
Number of dealership visits=1, Last visit date=100103, Date report submitted:
Jan 10 14:47:48 EST 2004
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Dealership Rating:
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| Don't Know or No Experience | |
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This page was edited on: February 19, 2007