Don Davis Chrysler-Dodge-Jeep - Bay City, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes,
These people will not do warranty work. I have asked them repeated times to order parts to do the warranty work on my car I purchased in 1999, to tell you how long I have been attempting to get the work done. There are now 5 recalls on my particular car and they won't help me. They say the parts aren't available, they will order them. When I try to contact about getting the work done later, they still say they aren't in or they came in, they forgot and used them so they will have to order more. They have changed the oil, knowing I needed a new plug and wanted it replaced, and not replaced the part, but charged me for it. When I came back, they didn't have the part, would order it. The next day, when promised, they forgot and had to have it sent the next day.
They give coloring books to the kids who wait patiently during the runaround but that has been my only good experience with them.
Jeannie       jeanniew[a]centurysupply.com
Number of dealership visits=4, Last visit date=05/10/04, Date report submitted: May 14 12:39:26 EDT 2004

Sales=Avoid, Service=Avoid, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Avoid Like the Plague! Dealer is a ripoff. Won't do very much in the way of warranty work. Tries to get out of doing anything. So far was in for at least a half dozen problems and they wouldn't fix. They couldn't even sell us a vehicle. Even though we were ready willing and able. Didn't want to work with us to sell us what we were looking for. Even sent us to Walmart once to have a tire on a new 2002 Chrysler vehicle fixed, they would not honor the warranty and fix it themselves. Walmart sent us back to the dealer, to no avail. Finally had to call the main office to get it taken care of in El Campo, TX. Main Office seemed very surprised at their unwillingness to fix this. Also a window seal was needing to be replaced on this same vehicle and they wouldn't do the work. Managed to get it fixed throw another dealership. Management in the sales & service department is the pits, Stay clear of this dealership, and any other Don Davis Dealerships ( there are a few of these out there, so beware!)
We Love our vehicle even with its little problems. We purchased the bumper to bumper to fix anything that went wrong. But this dealer doesn't do business like most other Chrysler dealers we've been to. So Please for your own sake, don't do business with these guys, they have to be the worst!
Number of dealership visits=Numerous, Last visit date=September, 2003, Date report submitted: Oct 3 12:38:37 EDT 2003

Sales=Good, Service=Good, bought there=Yes, scv_there=Yes,
Have purchased two vehicles here; 2002 Durango and 2003 Ram 1500 Quad Cab. Sales worked hard to obtain the exact vehicle I wanted (neither was in stock) at a very good price. Salesman David Herzik and his Sales Manager Louis Corrino are the guys to deal with - I beat two LOW Wiesner, Tomball quotes with them. Service experience has been good with only routine maintenance and Mopar accessories being installed.
A. Winn
Number of dealership visits=6, Last visit date=8/31/2003, Date report submitted: 05 Sep 2003 19:45:35

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 19, 2007