Don Davis Chrysler-Dodge - Lake Jackson, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Poor, Parts=Poor, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Bought 2000 Dodge 250 pickup 9-2000-new. Transmission did not work from day one. Was put off for service due to transmission tech on sick leave. Waited more than a year for service and finally had to go to another Davis dealership in Bay City Texas. Still have the truck and have spent several thousand dollars -I have receipts- for transmission problems. Still not fixed. It is electrical and Don Davis and Dodge refused to help. Dodge said that unless Davis was a 5 star service center there was nothing they could do for me. MAP sensor also acts up and after I bought two, I was given two more under warranty and was told that was all they would replace. Now I find that if I unplug the MAP sensor and plug it back in, things work good for about two or three weeks and I have to do it again. Same holds true with the transmission. If I unplug the alternator while the engine is running, it will then shift fine for three weeks or so and I have to do it all over a! gain. The electronics on this truck suck. I have bought another truck -2004- but with a 6 speed trans. I also bought from another dealership without even considering the Davis dealerships. They suck also.
Like the truck, like the site, Don Davis Dealership sucks.
Submitted by: wright b taylor     jtaylor[at]mastnet.net
Number of dealership visits=Numerous, Last visit date=2002, Date report submitted: Aug 19 12:11:22 EDT 2004

Sales=Avoid, Service=Fair, bought there=Yes, scv_there=Yes, no comments offered
Number of dealership visits=2, Last visit date=5/15/2003, Date report submitted: 13 Jun 2003 19:10

Sales=Excellent, Service=Good,
The sales department was great. But go straight to the sales manager and save lots of time. Service was very will to get your car in and the follow-up (2 weeks later) impressed me. But their knowledge of TSBs and their want to perform them does not exist. Make sure you have extra transportation, they can make some 1 day job last 2. I guess it depends on the mechanic you get.
Date report submitted: 24 Mar 2002

Sales=Good, Service=Poor,  service manager doesn't know how to look a TSB

Sales=Good, Service=Excellent,
I have had my truck in for failed A/C compressor, fuel heater wiring recall, and leaking rear pinion seal (written up as recall. They got me in and out quickly and fixed it right the first time each time. I'm very happy with their service.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 19, 2007