Greenville Chrysler - Greenville, TX

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I've heard great things about this dealership so I traveled 2 hours from my home to see what I could find. They were just great. I bought my truck the same day and still drive around a happy man. They were even able to get me deferred payments for 90 days which is what I required. Their internet department is another story though. The lady working it lost my contact info twice in a period of 4 days and didn't even remember me. If you're buying I suggest going to the dealer to do business.
Submitted by: Levi
Number of dealership visits=3, Last visit date=11 Oct, 2006, Date report submitted: Oct 14 13:30:37 EDT 2006

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
Best experience I have had buying a vehicle. I typically trade vehicles every 9-18 months for no reason at all other than I try to trade up a little. The dealership offered a decent price for my trade in and had a selection of just about any pickup you could want. I ended up buying a better equipped 1 ton dually for about 4500 less than I had been offered for a 2500 with less options at another dealership. If they keep up those habits, I will definitely be buying there again, although since I bought new this time, it might take me a while longer.
Submitted by: Withheld by request
Number of dealership visits=1, Last visit date=10/23/2004, Date report submitted: Oct 29 19:31:37 EDT 2004

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
My wife and I purchased a 2003 Jeep Grand Cherokee in November of 2002. The dealership allowed my wife use of the vehicle for five days prior to our signing on the bottom line. I had a set amount I was willing to spend and made that clear to the salesman who, in turn, let the finance department know. There was no pressure to buy extras, extended service agreements or anything else-just a good deal at my price and they even threw in floor mats. There were some electrical problems with the Grand Cherokee but the service manager, Jeremy, got right on it and things were put right quickly. She takes the Grand Cherokee in for it's regular servicing and has always been happy with the service department.
Just this week I contracted with J.R. Simms to purchase a used Dodge Durango from Greenville Chrysler. J.R. listened to me and to what I wanted in a vehicle. He worked with me to get the price of the Durango to fit my budget and agreed to have some dings and scratches fixed to boot.
We are well pleased with this dealership. The sales staff (new and used) are great and the service department is super.
Submitted by: =Scott Webster        webstersc44[a]yahoo.com
Number of dealership visits=5, Last visit date=21 October 2004, Date report submitted: Oct 24 10:29:24 EDT 2004

Sales=Good, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Good = Honest, reliable, answer most questions, work hard to solve a problem. Would return to this dealer.
I love this truck
Submitted by: Withheld by request
Number of dealership visits=3, Last visit date=06/04, Date report submitted: Sep 1 13:42:21 EDT 2004

Sales=Poor, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
my first truck deal in 01 was great,,but when i went there last week 07/31/04 to get a new truck a 04 diesel 4dr. the salesman was great but the big man as they call them must have thought i was stupid. his first come back to me was a monthly bill of 860.00 then on the second try he came down to 630.00. that's a 230.00 drop. i just left then and will never go back to that place. i buy a new truck every 2 years but hen something stupid like that happens. just think how many people they have got away with doing that to.
i would love to buy a new 2500 diesel if any of the dealers see this and really want to sell one before the 05 comes out
Submitted by: Withheld by request
Number of dealership visits=2, Last visit date=07/31/04, Date report submitted: Aug 4 17:23:44 EDT 2004

Sales=Excellent, Service=Excellent, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
They took an advertised special and knocked $1000 off the sales price, will buy from them again. Looking to buy a new 2004 Ram 2500.
Number of dealership visits=5, Last visit date=March 2002, Date report submitted: Mar 3 14:58:02 EST 2004

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
I would buy from them again. I drove from Dallas to get a better deal in the country. They worked with me with my payments and got them where I could afford them. They got a finance deal to go through that the dealerships in Dallas couldn't/wouldn't.
Number of dealership visits=1, Last visit date=10/01/03, Date report submitted: Feb 5 15:15:16 EST 2004

Sales=Good, Service=Good, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
No comments offered 
Raegan Ross
Number of dealership visits=1, Last visit date=08/17/02, Date report submitted: Jan 27 18:02:09 EST 2004

Sales=Excellent, Service=Excellent, bought there=Yes, scv_there=Yes, No comments offered
Number of dealership visits=3, Last visit date=Oct 2002, Date report submitted: 29 Jun 2003 10:03

Sales=Excellent, Service=Don't Know, bought there=Yes, scv_there=No,
I looked at 12 other dealerships before I contacted greenville chrysler. I called one day and a salesman named Brady Holiman answered. He was as helpful as could be and was not pushy at all. This was without a doubt the best experience I have ever had in buying cars. Brady went the extra mile to help me with my new 1500 quad cab hemi. I just love it and would recommend Brady and Greenville Chrysler to anyone...
Number of dealership visits=1, Last visit date=05-31-03, Date report submitted: 09 Jun 2003 23:30

Sales=Avoid, Service=Don't Know, bought there=No, scv_there=No,
First visit, salesman showed me RAM 2500 even though I wanted a 1500. He then left me waiting for over 30 minutes as he said he would check on 1500's. He never returned so I left. I tried internet sales, they took two weeks to get back to me and salesman tried to search a vehicle instead of ordering truck equipped as I wanted. I informed the salesman that I ordered a truck from another dealer at less than what he offered. He then said no way I could purchase a truck for less that their offer and was very rude!! I do not recommend this dealership as they are not customer oriented and only want to sell stock trucks. Salesman was very pushy and wanted you to buy what he wanted to sale you. He wanted an additional $200 to get a search vehicle above the price!!
Number of dealership visits=2, Last visit date=2/3/03, Date report submitted: 27 Feb 2003 08:17

Sales=Excellent, Service=Good, bought there=yes,
I am buying a mini van there and accept delivery of it tomorrow..I bought a Ram 1 ton there last year, my salesman, Bill Edens is a great guy, he takes the time to LISTEN to what you want, how you are going to use the vehicle, THEN makes a recommendation (what a concept, LOL) I notice that the dealership keeps the cars and stuff clean around there and I don't know what the other poster means as far as the sales department being "sly" anyone I've had dealings with there have gone the extra mile to make me feel comfortable and show me that they APPRECIATE my business!..being in business and certainly not a pup, I know what good service is and I get it there..Before buying my 1 ton, I drove nothing but Fords, got good service and bought 7 from the same dealer in the course of about as many years. Now I buy Dodges, had nothing but the best of luck! I wouldn't hesitate to tell anyone to go there for the best sales and good service..they've treated me right and I have no reason to say otherwise.
Number of dealership visits=several, Last visit date=1-28-03, Date report submitted: 30 Jan 2003 19:00

Sales=Poor, Service=Poor,
The sales department is sly. The service department is dazed and confused.
Date report submitted: 02 Aug 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 20, 2007