Brattleboro Chrysler Plymouth Dodge - Brattleboro, VT

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Parts=Poor, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
Knowingly gave me my truck back with a bad balance and when I returned sent me to a competitor with a voucher...Told me I had a bad antilock brake sensor and they couldn't get the part...anywhere in the country for a vehicle only 10 years old...My list of unacceptable services from just two experiences goes on. The pickup has been a pleasure but since they would have to service it, I'll look for something else (brand) this Spring.
Submitted by: Withheld by request
Number of dealership visits=2, Last visit date=01/05, Date report submitted: Mar 15 16:45:03 EST 2005

Sales=Don't Know, Service=Avoid, bought there=No, scv_there=Yes,
they where to do service work on the truck I told them to do the rear brakes and top off all fluids as needed they drained all fluids and refilled with new ,As for the brake job they put both primary shoes on one side and secondarys on the other made for a great skid. It took a few months I got a refund on the fluid thing. Oh yeah went in once for a bad scv valve; it stalled on the way out had to be pushed back in.
Jane Hunt
Number of dealership visits=3, Last visit date=2001, Date report submitted: 02 Mar 2003 20:17

Sales=Avoid, Service=Avoid,
total disappointment!! deceptive and sleazy!!! no way I will ever go back.
Number of dealership visits=1, Last visit date=12/15/03, Date report submitted: 16 Jan 2003

Sales=Excellent, Service=Excellent,
We were treated honestly and fairly when we bought the exact vehicle we wanted, the dealership took care of all the financial arrangements that we needed with the purchase and made this a very easy experience. We have had 2 occasions to bring the vehicle back for svc and it was fixed promptly and right the first time with no inconvenience, and when the work was done it was explained in full. We are very satisfied customers.
Edwin J Crandall
Number of dealership visits=3, Last visit date=08/02, Date report submitted: 11 Nov 2002

Sales=Excellent, Service=Excellent,
I purchased a 2000 Jeep Cherokee sport 0n July 23. I am very pleased with the vehicle and the price I paid for it. I have been back now twice for svc and was very satisfied. They are also open Tuesday and Thursday nights until 8:00 pm. I really enjoyed my experience w/ Brattleboro CJD. I look forward to my next purchase with them. Thanks a lot!!
Michelle Hannon
Number of dealership visits=3, Last visit date=10/02, Date report submitted: 11 Nov 2002

Sales=Excellent, Service=Don't Know,
We were treated with honesty, all the numbers were fair. The buying experience was pleasant.
Date report submitted: 30 Jul 2002

Sales=Poor, Service=Don't Know,
What a crappy dealership this place is!! My husband and I went there looking for a minivan, and after having the guy tell us they couldn't make the numbers work for us for a new minivan,he was SURE they could get us into a used. Looked at several, guy said he'd get some #'s together for us and call us on Monday-and TOTALLY BLEW US OFF!! Never called back. We have great credit, and actually pay our bills! but this guy decided we were just too much work apparently. This is not the only bad experience people in this area have had with these louses. I have since heard nothing good about them. STAY AWAY if you are Joe Homeowner, however, if you happen to be a Daddy Warbucks, you might have better success. Take some tissues in with you, cause you're gonna feel 'slimed' when you walk out of there!!

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: March 28, 2007