Bellingham Chrysler - Bellingham, WA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Good, Service=Avoid, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Unable on three occasions to diagnose and repair a noise problem in the steering column. Finally told that "the computer" would not allow for the fix under the extended warranty, but they would be "willing" to replace the steering column for about $1,000! No guarantee that that would fix the problem. When I complained, the service coordinator suggested that I take the truck to an independent repair shop.
John Day        johnsday[at]rockisland.com
Number of dealership visits=8-9, Last visit date=May 2003, Date report submitted: Oct 11 14:37:33 EDT 2003

Sales=Good, Service=Excellent, bought there=Yes, scv_there=Yes,
I have bought five vehicles the sales staff of Bellingham Chrysler and have used the service department for over 15years. I am very pleased with there knowledge and performance. I would definitely recommend this dealership to a friend or foe.
Number of dealership visits=15 years, Last visit date=07/09/2003, Date report submitted: 27 Jul 2003 11:53:35

Sales=Good, Service=Poor,
The experience of buying the vehicle was decent. The sales staff are friendly and seem to honestly remember who you are and all of the particulars. I bought on a whim on a Saturday and they put the boots to me. I hav3e outstanding credit, but since is was a Saturday and I wanted the truck I did the financing through them at %11.5. Of course I refinanced the first week, but I really do fall in the lowest APR category, and I don't know why they did that.
The service people are nice and they do actually work. Unfortunately I've been to them twice and my opinion is that if they find no error codes, all must be well. Concurrently I'm having my transmission rebuilt as we speak because they don't really seem like knowledgeable mechanics. They are the type of mechanics that seem to say, "If it isn't in the book or a TSB, it isn't happening."
If you have to have a Chrysler, I would buy there again. I wouldn't use the service department unless I had to. Also I would avoid buying a Dodge again because of the price and availability of parts. I've had to park and borrow another person's car twice because of backordered parts. And the prices... Chrysler would have you believe that Mopar parts are made of gold.
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 22, 2007