Bill Pierre Dodge - Seattle, WA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent, Parts=Excellent, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Great 5 star dealer. Showed me the invoice right away when I sat down to negotiate. Showed my wholesale and retail on my trade. It just worked out great....
Number of dealership visits=1, Last visit date=12/01/03, Date report submitted: Dec 15 14:49:57 EST 2003

Sales=Avoid, Service=Excellent, Parts=Good, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Purchased a Ram at Bill Pierre, agreed to a price of 28K on the phone, went in and they tried to charge 42K, thinking I was a ( walk in ) Then they tried to roll the rebate into the price ( hide the error ) and keep it. They were VERY worried about customer survey, and tried to tell me not to put anything bad on it. They then called to check my attitude, when I said I was unhappy, they did not send survey. Dealer prep was very poor, power steering fluid below add mark, rear diff fluid a quart down. On a good note, service department has been outstanding on some minor problems.
Number of dealership visits=3, Last visit date=NA, Date report submitted: Oct 15 17:52:50 EDT 2003

Posted to DiRT:
I purchased my truck last April from Bill Pierre Dodge in Seattle. When I bought it, the sales manager agreed to swap my Sport rims/tires off of my '97 with the rims on the new truck. When I showed up the next day to do this, he told me that they had wholesaled the truck that morning, and there was nothing he could do besides getting me "their cost" on new tires/rims at a local tire shop. Well that turned out to be 200 more than I could have gotten them on my own at most other shops. A week later, when I was there for a service, guess what I saw on the used lot....my old truck! When I confronted the sales manager, he claimed to have no recollection of saying that they had wholesaled the truck.   My second experience with them came yesterday when I called to find out where my rebate check was. They said that it must have gotten hung up by the farm Bureau. Well a few phone calls later, I was told by CC that Bill Pierre had been reimbursed 3 days after the paper work had been sent in...The dealership of course is stalling, probably trying to figure out some lame a$$ed excuse as to why they can't give me my rebate check. I'm still waiting to find out when I will get my money.   This dealer has displayed nothing but the typical underhanded-rip-the-customer-at-all costs tactics that everyone fears when they walk onto a lot. My purchase experience was just as bad (my own fault for not getting out of there, though). Sorry for the ranting, but I thought that just in case there was someone in the Northwest that might be looking for a new rig, I'd put up the red flag.
Date report submitted: NA

Posted to DiRT:
I looked at Bill Pierre both for my 98 Ram, and in 95 for my Dakota. I immediately went home and bathed. It even take great effort to drive by them, and not waste 1/2 an hour giving them a wide berth. When I bought my Ram I looked at every dealer between Olympia and Lynnwood and they were one of a couple of dealers who truly ranked below the "Scumsucker" rating on my personal rating system.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 22, 2007