Greg Rairdon Dodge Chrysler Jeep - Arlington, WA

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
Was the best sales experience ever! Repeat Dodge buyers, we have had experience at the other local dealerships. Everyone I has talked to has also been pleased with their sales experience and final pricing. I wish we had gone with them before.
The truck suddenly started dying while idling. It is only two weeks after purchase. But these things do happen. It took them more than a day to accurately diagnose the problem. This is also alright. They got me into a rental. But I was surprised that they did not call with their status. I and the rental agency had both assumed this would be a quick fix because some part had come loose or sensor failed. You don't expect a major failure that soon after receiving a vehicle. Now I have to swap rental vehicles before 8AM tomorrow morning, which is another hour of my time. So the jury is still out on their service department.
Number of dealership visits=2, Last visit date=05/27/2004, Date report submitted: May 27 21:03:34 EDT 2004

Sales=Don't Know, Service=Avoid, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=No,
They change service people and teams frequently. They don't even have enough smarts to check the fluids when I bring my truck in for normal service. I have been very disappointed with this location and would discourage anyone who cares about their vehicle from going there.
Avoid at all costs!!!!!
Number of dealership visits=3, Last visit date=Nov 2003, Date report submitted: Apr 26 13:00:31 EDT 2004

Sales=Avoid, Service=Don't Know, bought there=No, scv_there=No,
bait and switch tactics
Number of dealership visits=1, Last visit date=09-08-03, Date report submitted: 09 Sep 2003 00:14:55

Sales=Good, Service=Good,
I bought my 1999 1500 QC in Jan. 99. It was my first time buying a new vehicle and found the sale to be more pleasant than I'd expected. I have brought it back to them for 3 warranty issues, one of which is the "pinging engine", and have had no complaints as of yet. I've brought it in for all the recommended servicing and have been pleased so far. All in all they are better than most.
Date report submitted: NA

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know or No Experience

This page was edited on: February 22, 2007