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The most recent reports are at the top of the list; the oldest are at the bottom.
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Sales=Fair, Service=Poor, Parts=Fair, bought there=Yes, scv_there=Yes,
Took '04 2500 Cummins in for oil change & tire rotation. Tire rotation was
never done. These guys are completely incompetent. Good thing I didn't have
them work on the brakes or anything else that would get me killed.
Submitted by: Patrick Connolly laxpatrick[a]charter.net
Number of dealership visits=5, Last visit date=8/26/04, Date report submitted:
Aug 31 09:21:51 EDT 2004
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Sales=Fair, Service=Poor, bought there=No, scv_there=Yes,
Every service trip I had to return the vehicle at least once after the service
because of incompetence. The worst story was the new AC compressor they installed
and didnt connect the drain hose properly. My entire vent system filled with
water from the AC - I would accelerate and water would pour out of my heating
vent on the floor. I had 1-2 inches of water standing in my truck. I took it
to them, they apologized, dried the interior. Then, they gave me the car back
and the carpet pad was balled up under the carpet on the passenger side floor
and the lump was 6" high!!!! This was the worst story but they are simply
bad news.
Number of dealership visits=10, Last visit date=6/2002, Date report submitted:
15 Aug 2003 06:54:29
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Sales=Excellent, Service=Excellent,
Treat you vary fairly gave me more then enough on my trade in, will definitely
buy from them again.
Date report submitted: NA
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Sales=Poor, Service=Poor, I don't know about this one - bought
there=No, some major 5-speed problems reported, no comments offered
| Dealership Rating: |
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| No Experience / Don't Know | |
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This page was edited on: March 27, 2007