Holiday Dodge - Fond du Lac, WI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Don't Know, Service=Poor, Parts=Don't Know, bought there=No, scv_there=Yes, Buy_DaimlerChrysler_again=Yes,
About one and a half months ago, I brought my 2000 Dodge Grand Caravan SE in for an oil change. I was told that I needed a coolant flush, power steering flush, and transmission flush. At that time I just had the oil changed. When they were finished, I was told that there was a leak at the transmission pan. I asked how bad is it? The person told me that when I have the transmission flushed, the gasket will be changed and that will take care of it. I said fine at the next oil change, take care of it. As I was leaving, I went to turn on my sound system, and found that who ever worked on my van had been messing around with it, because now it did not work properly, all the pre-sets were off ( so the mechanic that worked on my vehicle must have pressed every button on there to try to make it work) and the volume was turned way up! I should have turned right around and complained, but , I thought I would let it go this time. Now this past Wednesday I was in, I had all of the above work done and an oil change. When they were just about done, lo and behold, here comes the service guy to tell me that I needed a new solenoid pack to resolve the leak. I said that you told me it was the pan gasket. He said well, I guess we were wrong. You got that right, the "new" problem would cost ANOTHER $350.00!! Also, he informed me that some bushings were wearing and needed replacing to the tune of $150.00. I said last time (1 1/2 months ago) they were all right. He just shrugged his shoulders. I said no, just finish up with the vehicle, and he shook his head and walked away. Needless to say, I will not be back. I will drive the extra miles and go back to the mechanic I had in Sheboygan. At least when he serviced my van, that's all he did, he did NOT mess with anything other than what was to be serviced AND he was honest about it, he did not string me along!! I would avoid this place like the plague!!!
Submitted by: Bob Gorr       rmgorr2[a]fastbytes.com
Number of dealership visits=2, Last visit date=11/17/2004, Date report submitted: Nov 30 20:13:13 EST 2004

Sales=Good, Service=Good,
I was disappointed that my 98 Ram 1500 needed front U-joints at 43,000 Miles. I told them so - they agreed to call the factory and they got them to cover all but $100.00 of the repair and they replaced a leaking passenger side axle seal during the repair on U-joints for no additional $. Much appreciated.
Number of dealership visits=25+, Last visit date=1 MONTH AGO, Date report submitted: 08 Nov 2002

Sales=Avoid, Service=Avoid,
Took my 98' Ram 1500 in for simple warranty work, and they try charging me almost $200.00. They fixed my original problem, but now I have to take it to Homan Auto in Waupun, WI, to have them fix what Holiday Dodge broke.
Date report submitted: 25 Jun 2002

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 27, 2007