Palmen Motors - Kenosha, - WI

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Excellent,
Fair price, and good follow up service !!
Number of dealership visits=NA, Last visit=NA, Date report submitted: 12 Jul 2002

Sales=Avoid, Service=Avoid,
Our Ram blew it's head gasket on the day before New year's (which was a Saturday) and even though they were open and had techs on site, they were all busy doing oil changes and couldn't be spared. We were from out of town and had no other transportation. They sent us to a rental agency which made Ugly Ducking rentals look like limos! (found out later, the rental owner is the service dealer's best friend!) My son let us use his car to return to MI, but it took over a week for them to repair the head gasket! Sad sad place.....5 star? Define what 5 star is - - certainly not like any other Dodge dealer we have done business with! Their rating should be revoked! Palmen Motors does not deserve the Chrysler nameplate. They are nothing short of crooks. 02 Mar 2002

Sales=Excellent, Service=Excellent,
Good deal from from a good dealer ! 3rd truck bought, always treated right !

Sales=Don't Know, Service=Avoid,
There is absolutely no "service after the sale" at this dealership. Multiple returns to the service department for same problem result in being told you are a "problem customer." Even though they are rated a "Five Star Dealer", don't believe it. I highly recommend avoiding this place.

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	No Experience / Don't Know

This page was edited on: March 27, 2007