| DodgeRam.info > Dealership Surveys > WI > Wilde Dodge - Waukesha, WI |
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Sales=Avoid, Service=Don't Know, bought there=No,
After spotting the car I wanted on the internet, I called up Wilde and they
said that the car was there, when I arrived there I was shocked to find out
that they car was sold, in fact it was sold 3 days ago. After talking with them
they told me that the deal was sour and that the car would be up for sale the
next morning. So we talked about price, after dealing with them this one night
I walked away feeling good about the deal I will get and about how they handled
me as a customer. The only thing left to do before getting my car was for them
to run my credit report, get me approved for a loan and have me sign the final
papers, since it was past 9 that night, they told me they would do it in the
morning. They told me they would call me the next day, well they did and they
told me that I needed a co signer (not surprising, since I’m only 19)
they said they would call me back then with more info on the car. Then 30min
later another person called and told me that the deposit was returned to the
person who originally wanted the car, so the car was ready for me to come sign
on, I was like "great", so I went in a hour later and they told me,
oops, they already sold it, I was kinda mad, they said they were sorry, but
honestly, dealerships don't care, its money going to them either way, now the
u/c manager came to me and said he'll have a couple more cars come in tomorrow,
and that he will call me tomorrow, well he never did, in fact I called him,
left a message but he never returned the call. Later that night, my original
sales rep called and said that this new deal with the car is sour and it'll
be up for sale again within the hour, well he never called back even after he
said he would, this dealer ship is shady, i would never deal with them again.
Number of dealership visits=1, Last visit date=May 2003, Date report submitted:
08 May 2003 09:08
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Sales=Excellent, Service=Good,
Dealership went out of there way for me. I will be back to buy a new truck from
them. Great to work with from ordering to warranty problems. Service manager
has done everything to take care of my steering problems. Worked on the truck
several times until the problem was solved with no flack. Always had a loaner
vehicle when my truck was in their shop. Parts dept. is excellent also.
Number of dealership visits=NA, Last visit date=NA, Date report submitted: 22
Mar 2002
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Dealership Rating:
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| Good sales department, good service | |
| Fair sales, fair service | |
| Conflicting or not enough information | |
| Poor Service or Poor Sales Department | |
| Avoid like the plague!! | |
| No Experience / Don't Know | |
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This page was edited on: March 27, 2007