H And M Motor Company - Weston, WV

Visit Geno's Garage for Truck accessories.

The most recent reports are at the top of the list; the oldest are at the bottom.

Sales=Excellent, Service=Don't Know, Parts=Don't Know, bought there=Yes, scv_there=No, Buy_DaimlerChrysler_again=Yes,
My husband and I went to this dealership to buy a Dodge Hemi with a Ford trade-in. The trade-in value for the Ford was a plus, unlike others dealers, H & M didn't try to undercut the value. We were given a fantastic deal on a Dodge Hemi 4X4- loaded with options. The truck was so awesome. We moved to Arizona, and experienced some problems with the truck- it was so nice, someone else wanted it. They stole it. When I called the dealership, the salesman (Bucky) remembered not only my name, but the vehicle I purchased almost a year ago. The office manager (Jean) went out of her way to assist us with paperwork resulting from some jerk stealing our beautiful truck. Moral of the story- buy from H & M Motors- as they are terrific, and don't move to Arizona - vehicle theft capital of the United States.
Let's work together to stop vehicle theft.
Submitted by: =Roxanne
Number of dealership visits=Three, Last visit=11/14/2005, Date report submitted: Nov 14 10:28:12 EST 2005

Sales=Don't Know, Service=Avoid, bought there=No, scv_there=Yes,
This dodge dealer really tried to stick it to me. I was on my way to Florida and my '96 dodge pickup broke down. My catalytic converter was clogged. The Weston dodge dealer told me they had to order the part and it would be a couple of days. Well, this was after I was already there for two nights and I was starting to get pissed off. First they told me the job would cost me $600.00, and they would order the part from Ohio. The manager told me he would do whatever he could to get me back on the road. I was suppose to start my new job in Florida Tuesday and I did not get back on the road until Wednesday,I left New York Sunday. So, I had spent three nights in WV., for nothing. The problem was, they had a universal converter the whole time, but they wanted me to pay, and wait for the dodge part from Ohio. So, the manager lied to me when he told me he would do whatever it takes to get me on the road. He did not do whatever he could and he lied to me! I rented a car, and went down to the dodge dealer from the hotel, the third day. I told the manager I was going to tow the truck to a guy that does muffler work down the road. After I told him this, my truck was in the dodge garage and fixed within a hour. Now why couldn't that have been done Monday morning???? The price for the job cost me $230.00, not $600.00 like he originally told me. It also cost me $150.00 for the hotel. Well I sure learned my lesson, and I will get a hold of Chrysler/Dodge and demand my money back for the hotel room. They tried to scam me out of $600.00 and I would have stayed there the whole week in the Super 8. What right does he have to try and scam me like that???? Everyone beware of the Dodge dealer in Weston WV. They will try to take you!!!!
Number of dealership visits=approx. 1, Last visit=3-01-03, Date report submitted: 31 Mar 2003 14:24

Dealership Rating:
	Good sales department, good service
	Fair sales, fair service
	Conflicting or not enough information
	Poor Service or Poor Sales Department
	Avoid like the plague!!
	Don't Know / No Experience

This page was edited on: March 27, 2007