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TSB 08-23-96

Ticking noise from instrument panel

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for Truck accessories.
Geno's Garage Truck Accessories

Date: Aug.23,1996

Models: 1994 - 1996 (BR) Ram Trucks

NOTE: This bulletin applies to vehicles built prior to December 15, 1995 (MDH 12-15-XX)

Symptoms:

Customers may complain of a constant clicking noise coming from the instrument cluster area while driving the vehicle.

Diagnosis:

Drive the vehicle. If a clicking/ticking noise is heard from the instrument cluster area while driving the vehicle and is eliminated when the vehicle comes to a stop, perform the following Repair Procedure. 

Parts:

NOTE:   Speedometer must be ordered using dial function 11.

1    (AR)    4723723     Speedometer (mph)
1    (AR)    4723725     Speedometer (kph)  

Repair:

This bulletin involves replacing the speedometer with a revised part.

1.    Record the radio station presets.

2.    Disconnect and isolate the battery negative cable.

3.    Remove the speedometer from the instrument cluster. Refer to the 1996 Ram Truck Service Manual pages 8E-18 through 8E-21 for information regarding the instrument cluster and speedometer Removal and Installation procedures.

4.    Install revised speedometer instrument cluster. Refer to the 1996 Ram Truck Service Manual pages 8E-18 through 8E-21 for information regarding the instrument cluster and speedometer Removal and Installation procedures.

5.    Reconnect the battery negative cable.

6.    Reset the clock and the radio station presets to the values that were recorded in step 1.

POLICY: Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:
Labor Operation No: 08-70-01-91 .................................. 0.5 Hrs.

FAILURE CODE: P8 - New Part

 


Thanks to Bob Bergevin and Barry Drodge for supplying this TSB information

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This page was edited on: May 3, 2004