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Date: Aug 15, 1997
Models: 1994-1998 BR Ram Truck
NOTE: This adjustments in this bulletin can be used on later models up through 2001.
Vehicle operators may complain that when driving on a straight road, a higher than normal steering wheel movement (perceived as excessive play) is required to keep the vehicle going straight or may describe of having to over compensating the steering to keep the vehicle from wandering.
NOTE: THIS SYMPTOM SHOULD NOT BE CONFUSED WITH VEHICLE WANDERING DUE TO SLOW OR POOR STEERING RETURNABILITY.
1. Drive the vehicle on a smooth straight road to verify that the vehicle does require higher than average amount of steering wheel movement to be able to keep the vehicle from wandering.
2. If the vehicle responds to normal steering wheel input (steering wheel can be held steady to keep the vehicle going straight), however the vehicle still drifts/wanders, see Technical Service Bulletin 05-03-97, dated March 17, 1997 for information regarding Chassis Dynamics Diagnosis.
NOTE: IT IS IMPORTANT TO THOROUGHLY PERFORM THE STEERING AND SUSPENSION INSPECTION PROCEDURE OF TECHNICAL SERVICE BULLETIN 05-03-97 FOR VEHICLES THAT EXHIBIT A DRIFT/WANDER BUT RESPOND TO NORMAL STEERING WHEEL INPUT.
If a higher than normal steering wheel movement is required to keep the vehicle from wandering (vehicle slow to respond to normal steering wheel input), then perform the Over-Center Adjustment Repair Procedure.
AR (1) 06504926AA Bolt, Intermediate Shaft, Pinch
This bulletin involves performing the over-center and if necessary, the worm thrust bearing preload adjustments on the steering gear.
1. Find the center of the steering gear travel by rotating the steering wheel completely to the left then, rotate the steering wheel to the right while counting the numbers of turns required to reach the end of travel.
2. Rotate the steering wheel to the left 1/2 the number of turns counted in the previous step. This position should be the center of the steering gear travel.
3. Loosen the locknut on the pitman shaft adjuster screw (Figure 1). Make sure the adjuster screw is held and does not turn with the locknut.
4. Turn the adjuster screw in approximately 1/8 of a turn. While holding the adjuster screw, tighten the adjuster screw locknut.
5. Road test the vehicle to determine if the over-center adjustment has corrected vehicle wander. If vehicle wander still occurs, repeat steps 1-5.
NOTE: SOME IMPROVEMENT SHOULD BE SHOWN AFTER 1/8 TO 1/4 TURN. IF WANDER STILL OCCURS AFTER TURNING THE ADJUSTER SCREW UP TO 1/2 TURN, PROCEED TO THE BEARING PRELOAD ADJUSTMENT PROCEDURE.
CAUTION: IF THE OVER-CENTER ADJUSTMENT SCREW IS TURNED TOO FAR, CUSTOMERS MAY COMPLAIN OF VEHICLE WANDERING DUE TO POOR STEERING RETURNABILITY AND/OR STICKY STEERING.
BEARING PRELOAD ADJUSTMENT
1. Position the front wheels straight ahead, then turn the steering wheel slightly to the left (eleven o'clock position). Place a steering wheel holder, Snap-On tool # WA96A or equivalent, between the steering wheel and the driver's seat to secure the wheel.
2. Remove the pinch bolt securing the lower end of the intermediate shaft to the steering gear.
3. Compress the intermediate shaft and disconnect it from the steering gear.
4. Remove the adjuster plug locknut
5. Turn the adjuster in/out with spanner wrench C-4381. The adjuster is properly positioned when the plug and thrust bearing in the housing is firmly bottomed in housing.
6. Place an index mark on the housing even with one of the holes in the adjuster plug (Figure 3).
7. Measure back (counterclockwise) 9 mm (0.350 in. and mark housing (Figure 4).
8. Rotate adjustment cap back (counterclockwise) with spanner wrench until hole is aligned with the second mark (Figure 5).
9. Install and tighten the locknut to 108 Nm (80 ft. lbs.). Be sure adjustment cap does not turn while tightening the locknut.
10. Install the intermediate shaft onto the shaft splines of the steering gear. Install new pinch bolt, p/n 06504926AA, on the intermediate shaft and torque to 36 ft. lbs (49 NM).
11. Remove the steering wheel holder.
POLICY: Reimbursable within the provisions of the warranty.
Perform Over-Center Adjustment ........................ 0.7 Hrs.
Perform Over-Center And Bearing Preload Adjustment ....... 1.0 Hrs.
FAILURE CODE: XX - Service Adjustment
- Take your time on the preload. When you snug the preload, mark with a pencil and then back off 3 to 5 mm. Don't mess with the overcenter (the nut on top of the box) unless you have to.
- Takes about 30 minutes. Take the nut & bolt out of the lower end of your steering shaft, at the spline shaft coming out of the box. The shaft will telescope toward the firewall, so just swing it out of the way. Get on your back with a screwdriver & hammer, and tap the locking ring until it's loose, & thread it off the steering box, Under that you will see a disc with two holes in it for a spanner wrench, If that disc is only finger tight, that's part, if not all of your problem. Rotate in until snug, back off just enough for oil clearance, & put it back together. Dennis Garrett
- Tires can cause wander when the belts begin to shift. Try swapping the front and rear tires to see if one of the front tires was causing the problem.
- A significant number of reports have been received concerning track bars
on aging Rams. Many 4X4 Rams with several years of hard use are developing steering
wander due to worn track bars.
To check a track bar, start the engine and observe the ends of the track bar while someone saws the wheel from side to side. ANY MOVEMENT AT EITHER END OF THE TRACK BAR INDICATES THAT THE TRACK BAR IS BAD. If play is observed, replace the track bar.
Thanks to Bob Bergevin and Barry Drodge for supplying this TSB information
This page was edited on: May 3, 2004