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TSB 08-54-98

Static in Side Speakers And/Or

Side Speaker Cuts out when Power Outside Mirror Operates

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Date: Dec 30, 1998

Models: 1999 BR/BE  Ram

Applies to vehicles with power audio amplifier (sales code RCE) and  power/heated outside mirrors (sales code GTS) and built between 090798  (MDH 0907XX) and 110398 (MDH 1103XX).

Symptom/Condition:

Static can be heard in the side speakers and/or sound coming  from the side speakers can cut out and/or in extreme  cases, the radio can cut out in the FM mode when the mirror is actuated and at the end of its travel.

Diagnosis:

  1.  Turn the ignition key to the ACC position.
  2. Turn the radio ON and tune to an FM station that has clear reception.
  3. While listening to the driver side speaker, operate the driver side mirror until the mirror reaches the end of its travel. Continue operating the mirror in this position for approximately 3 seconds. The mirror should be operated in this fashion in all four directions.
  4. If static can be heard in the side speakers and/or sound coming  from the side speakers cuts out, perform the Repair Procedure.
  5. While listening to the driver side speaker, operate the passenger side mirror until the mirror reaches the end of its travel. Continue operating the mirror in this position for approximately 3 seconds. The mirror should be operated in this fashion in all four directions.
  6. If static can be heard in the side speakers and/or sound coming  from the side speakers cuts out, perform the Repair Procedure.

Parts Required:

1    55076488AB    Mirror, heated outside power, right side
1    55076489AB    Mirror, heated outside power, left side
 

Repair Procedure:

The passenger and/or driver side power mirror is replaced under terms of the warranty.

NOTE: The following repair should be performed on both mirrors only if both mirrors create static in the radio speakers when the mirror is operated to the end of its travel.

  1. Roll the window(s) down.
  2. Disconnect and isolate the battery negative cable(s).
  3. On vehicles equipped with a manual window regulator, remove the window crank (Fig 3).
  4. Remove the screw that attaches the trim panel to the outside mirror frame (Fig 4).
  5. Remove the screws that attach the pull cup to the door.
  6. Using a trim panel removal tool such as snap-on tool A161B, disengage the trim panel retaining clips from the door.  Base models have 11 trim panel retaining clips (clips 12 and 13 not used) and premium models have 13 clips (Fig 2). It is very important that a trim panel tool is used to separate each retaining clip from the door.
  7. While holding the bottom of the trim panel away from the door, simultaneously lift upward and inboard.
  8. If performing this procedure to the driver side power mirror, disengage the outside power mirror switch connector.
  9. Disengage the power window/lock switch connector from the switch panel, if equipped (Fig 4a).
  10. Separate the door trim panel from the door.
  11. Remove the mirror flag seal from the inner door panel (Fig 7).
  12. Unplug the wire harness connector from the outside power mirror (Fig 8).
  13. Remove the three nuts that secure the outside power mirror to the inner door panel.
  14. Unseat the power mirror wire harness grommet by pushing it out through the hole in the door flag from inside the vehicle.
  15. Pull the mirror from the outside of the door while feeding the wire harness, grommet, and connector out through the hole from the inside of the door.
  16. From the outside of the door, feed the wire harness, grommet, and connector of the new power mirror through the hole to the inside of the door, then seat the grommet.
  17. Secure the outside power mirror to the door using the three nuts and tighten the nuts to 65 in-lbs (7.5 Nm).
  18. Engage the outside power mirror wire harness connector.
  19. Attach the mirror flag seal onto the inner door panel.
  20. If performing this repair to the drivers side mirror, engage the power mirror switch connector.
  21. Engage the power window/lock switch connector from the switch panel, if equipped.
  22. Position the trim panel onto the door.
  23. Engage all trim panel attaching clips around the door panel perimeter.
  24. Install screws securing the pull cup to the inner door panel.
  25. Install the screws attaching the trim panel to the outside mirror frame.
  26. Install window crank if equipped.
  27. Repeat steps 3 through 26 for the passenger side if needed.
  28. Connect the negative battery cable(s) and reset the clock.
  29. Roll the windows up.

Notes:

Policy: Reimbursable within the provisions of the warranty

Time Allowance:
Labor Operation No:
    23-04-21-95      Replace One Remote Outside Power Mirror  . . . . .   0.4 Hrs.
    23-04-21-96      Replace Both Remote Outside Power Mirrors . . . . .  0.8 Hrs.

Failure Code:  P8 - New Part

 

Thanks to Bob Bergevin for providing this TSB information

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This page was edited on: May 3, 2004