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TSB 19-02-98 Rev A

Clicking Noise Coming From Steering Column Shroud When Gear Selector Is Operated

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DATE:  April 17, 1998


Models: 1998 BR, BE Ram

1999 (AN) Dakota
1999 (BR/BE) Ram Truck
1999 (DN) Durango

Applies to vehicles Built before 12/01/97 (MDH 1201XX) equipped with an automatic transmission.


Clicking sound coming from the steering column shroud when the gear selector is operated. Customers may also complain that the black gap-hider that slides along the gear selector has popped out of the shroud.


Inspect the black gap-hider that is attached to the shift lever to ensure that the gap-hider is properly installed in the shroud. If the gap-hider has popped from the shroud, perform the repair procedure. If the black gap-hider is properly installed, with the service brake applied, turn the key to the ON position and move the gear selector through all of the gear ranges. If a clicking sound is heard while moving the gear selector, perform the repair procedure.


 Repair:  Replace upper and lower steering column shrouds.
  1. If the vehicle is equipped with a tilt steering column, remove the tilt lever by turning it counterclockwise (unscrew it)
  2. Remove the upper and lower steering column shrouds from the steering column (Fig 1).
  3. Install the new upper and lower steering column shrouds.
  4. Reinstall the tilt lever onto the steering column.

Thanks to Bob Bergevin for providing this TSB information

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This page was edited on: May 3, 2004