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TSB 14-01-00

Thump/bump sound that occurs 1-3 seconds after the vehicle has stopped

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Date:   Feb.4,2000

Models: 2000 BR/BE Ram

THIS BULLETIN APPLIES ONLY TO 2500 SERIES BE CLUB/QUAD VEHICLES WITH THE 6 1/2 FOOT BOX BUILT BEFORE 12/1/99 (MDH 1201XX)

Overview:
This bulletin involves replacing the fuel tank.

Symptoms:

Customers may hear a thump/bump sound that occurs 1 - 3 seconds after the vehicle comes to a complete stop. In some cases, the thump/bump sound may be transmitted through the floor of the vehicle allowing the customer to feel the thump/bump in the floor pan of the vehicle. The sound will only occur when the fuel level of the vehicle is between 1/2 and 7/8 tank of fuel.

Diagnosis: 
Since the fuel level of the vehicle must be between 1/2 to 7/8 full, the condition may be difficult to diagnose. Perform the Repair Procedure on any subject model vehicle in which the customer's concern fits the description identified in the Symptom/Condition section listed above.

Parts: 
AR (1)     52102241AD Tank, Fuel, Gasoline Engines
AR (1)     52102238AG Tank, Fuel, Diesel Engines
AR (2)     J4000235 push nut

Equipment Required:
special tool # 6856

Repair: 

1.    Using the procedures listed in the 2000 Ram Truck Service Manual (Publication No. 81-370-0008), pages 14-21 through 14-24, remove the fuel tank from the vehicle and replace the fuel tank with the appropriate tank identified in the Parts Required section.

NOTE: SOME COMPONENTS FROM THE REPLACED FUEL TANK MUST BE TRANSFERRED TO THE NEW FUEL TANK. REFER TO THE 2000 RAM TRUCK SERVICE MANUAL (PUBLICATION NO. 81-370-0008), GROUP 14 FOR INFORMATION REGARDING FUEL TANK COMPONENT REMOVAL AND INSTALLATION PROCEDURES.

Notes: 

Policy:    Reimbursable within the provisions of the warranty.

Time Allowance:
Labor Operation No:     14-60-01-95 . . . . . . . . . 1.3 Hrs.

Failure Code:  P8 - New Part


Thanks to Bob Bergevin for supplying this TSB information

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This page was edited on: May 3, 2004