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TSB 23-25-00

Paint Fogging / Whitening

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Date: Jun. 30, 2000

THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 23-05-98, WHICH SHOULD BE REMOVED FROM YOUR FILES.

Models: 1997-2001 (BR) Ram Truck

1996 - 2000 (JX) Sebring Convertible
1995 - 2000 (PL) Neon
2001             (PT) PT Cruiser
1997-2001   (BR) Ram Truck

Symptom/Condition:

Painted surfaces of the vehicle that are covered for extended periods of time with front end covers (Bras), transit films or magnetic signs may appear to have a white "milky" spot on dark colors, or a fogging, coffee colored spot on lighter colors.

NOTE: WHEN USING A FRONT END COVER OR MAGNETIC SIGN, FOLLOW THE MANUFACTURER'S PRECAUTIONS.

Diagnosis:

Wash the affected area(s) with mild soap and water. Spot clean any area(s) to remove any difficult dirt, tar, bugs, etc. If paint fogging/whitening exist, run your hand over the surface, if no surface condition exists perform the following Repair Procedure.

Equipment Required:          Heat Gun

Repair:

1 . Place a heat gun approximately I 00 to 150 mm (4 to 6 inches) from the effected area. A target surface temperature of 80" to 950 C. (1 800 to 200"F.) is prefered.

NOTE: DO NOT APPLY HEAT ABOVE 95°C. (200°'F.) TO ANY PLASTIC PARTS

2. Heat the effected area for approximately 2 to 4 minutes. The amount of time is dependent upon the size and shape of the affected area and the severity of the condition.

NOTE: CIRCULATE THE HEAT GUN AROUND THE EFFECTED AREA. DO NOT ALLOW HEAT TO BE DIRECTED AT ONE AREA FOR TOO LONG, PAINT DAMAGE MAY OCCUR.

3. If this Repair Procedure does not correct the condition, color-coat paint repair will be required.

NOTE: IF PAINT "FOGGING" DAMAGE WAS CAUSED BY A FRONT END COVER OR A MAGNETIC SIGN, THE OWNER SHOULD BE CAUTIONED AGAINST USING THAT PRODUCT, OR A SIMILAR PRODUCT THAT MAY CREATE THE PAINT "FOGGING".

Notes:

DO NOT replace the item that caused the "fogging".

Policy: : Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:
Labor Operation No: 23-60-02-90 ................................ 0.3 Hrs.

FAILURE CODE: XX - Service Adjustment


Thanks to Bob Bergevin for supplying this TSB information

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This page was edited on: May 3, 2004