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TSB 09-008-02

Engine Knock or Rattle Sound When Climbing a Long Grade and Towing a Heavy Trailer

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Date: Oct. 21, 2002

Models: 1998 - 2002 (BR/BE) Ram Truck

NOTE: THIS BULLETIN APPLIES TO 1998 - 2002 (BR/BE) RAM TRUCKS EQUIPPED WITH THE 24-VALVE CUMMINS DIESEL ENGINE (SALES CODE ETC OR ETH).

Symptom/Condition:

Owners of 1998 - 2002 (BR/BE) Ram Trucks equipped with the 24-valve Cummins diesel engine may experience an engine knock or rattle sound when climbing a long grade while towing a heavy trailer.

Repair Procedure: 

If the customer describes the Symptom/Condition, replace the thermostat as outlined in the service information available in MDS2, or as outlined in the appropriate service manual, in Section 7, Engine Coolant Thermostat - 5.9L Diesel.

Parts Required:
Qty. Part No. Description
1 05015708AC Thermostat

NOTE. 05015708AC IS TO BE USED EXCLUSIVELY FOR THIS SERVICE BULLETIN. USE THERMOSTAT 05015708AB FOR ALL OTHER 24 VALVE CUMMINS THERMOSTAT REPAIRS NOT RELATED TO THIS BULLETIN.

Policy:    Reimbursable within the Provisions of the warranty

Time Allowance:
Labor Operation No:  07-40-01-91  Replace Thermostat ....................0.5 Hrs.

Failure Code:  P8 - New Part


Thanks to David Lovell for supplying this TSB information

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This page was edited on: May 3, 2004