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TSB 23-012-02

Power Door Locks Do Not Unlock The Rear Doors

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Date: Feb. 25, 2002

Models: 2002 (DR) Ram Truck 1500

Overview:
This bulletin involves involves installing a new latch actuator rod retainer clip and sleeve.

Symptom/Condition:
Rear power door locks may not unlock the rear doors when activated with the door lock switch or Remote Keyless Entry. The locks will function normally when operated manually.

Diagnosis:
Operate the power door locks. If the rear door lock(s) is inoperative, perform the Repair Procedure.

Parts Required:
Qty. Part No. Description
1 05086593AA Repair Kit

Repair Procedure: 

1.    Remove the Inner door handle from the door.

2.    Remove the door trim panel.

3.    Disconnect the power window switch connector.

4.    Remove the speaker.

5.    Peel back the top half of the water shield.

6.    Remove and discard the white retainer clip from the long horizontal latch actuator rod (Fig. 1).

 
Fig. 1   REAR DOOR LOCKS
1 - Retainer Clip
2 - Retainer Clip
3 - Latch Adjuster Rod and Sleeve

7.    Disconnect the latch actuator rod from the bellcrank (Fig. 1).

8.    Slide the sleeve provided in the repair kit on to the latch actuator rod. (Fig. 1).

9.    Connect the rod to the bellcrank.

10.   Install the new retainer clip provided in the repair kit, over the sleeve and rod.

11.   Re-apply the water shield.

12.   Install the speaker.

13.   Connect the power window switch harness connector to the switch.

14.   Install the door trim panel.

15.   Install the door handle.

Policy:    Reimbursable within the provisions of the warranty.

Time Allowance:
Labor Operation No:  23-41-79-90/91  Install Retainer Clip And Sleeve ....................0.3 Hrs.

Failure Code:  P8 - New Part


Thanks to David Lovell for supplying this TSB information

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This page was edited on: May 3, 2004