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Warranty Bulletin D-03-23

Warranty Coverage For Light Bulbs And Lamps

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for Truck accessories.

To: Dealer Principal, Service Mgr, and Claims Admin Mgr.

Date: October, 2003

Purpose:

To clarify the Basic Limited Warranty coverage on Chrysler, Dodge and Jeep vehicles for light bulbs and
lamps.

Timing:

Effective immediately.

Action:

Based upon a Dealer Council request in September, an explanation of bulb and lamp coverage is listed below.

Bulbs are not covered by the vehicle warranty. However, to increase customer satisfaction, we have made a system adjustment to allow dealership warranty claim payment up to 12 months or 12, 000 miles even though bulbs are listed, as “Maintenance Costs Not Covered” in the Warranty Information glove box booklet, Section 3.3.
Malfunction Indicator Lamps (MIL) are covered for 3 years or 36,000 miles on all cars and trucks with the exception of 2004 Crossfire, which is covered for 8 years or 80,000 miles and 2002-2004 Sprinter, which is covered for 5 years or 100,000 miles
Lamps are covered for the Basic Limited Warranty for 36 months or 36,000 miles, whichever occurs first.

Additional Information:

A bulb or light bulb is a device that produces light through electrical energy by heating a filament. A lamp or housing is a fixture, such as a tail lamp, side marker lamp, headlamp housing or a high intensity discharge lamp (HID) where the light emitting bulb and lamp/housing are an assembly.

To verify exact bulb/lamp coverage for a specific vehicle, run a DealerCONNECT VIP inquiry with the vehicle’s current mileage and enter the 8 digit Labor Operation for the bulb/lamp in question. Hit the “View” key and then select the “LOP COV” tab to see if the bulb/lamp is covered.

Should you have any additional questions concerning coverage, please use the Warranty Information Center (WIC) in DealerCONNECT. See WPA Bulletin D-03-21, dated September 2003 for details.

2003024 WARRANTY PLANNING & ADMINISTRATION

I would like to thank Bob Bergevin, Arthur Cantrall, Barry Drodge, David Lovell, Bill Maurits, and Steve for supplying the information for these bulletins. And a big thank you goes to Geno's Garage for making DodgeRam.info possible.

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This page was edited on: May 3, 2004