DodgeRam.info > TSB's > 08-014-04

TSB 08-014-04

Radio Intermittent Audio

Visit Geno's Garage
for Truck accessories.

Date: March 30, 2004

Models: 2004 (DR) Ram Truck

2004 (AN) Dakota
2004 (DR) Ram Truck
2004 (JR) Sebring Convertible/Sebring Sedan/Stratus Sedan
2004 (KJ) Liberty/Cherokee (International Markets)
2004 (PL) Neon
2004 (P5) Neon (International Markets)
2004 (PT) Chrysler PT Cruiser
2004 (RG) Chrysler Voyager (International Markets)
2004 (RS) Town & Country/Voyager/Caravan
2004 (TJ) Wrangler
2004 (WJ) Grand Cherokee

NOTE: This bulletin applies to vehicles equipped with an AM/FM/Cassette Radio (sales
code RBB) or AM/FM/CD Radio (sales code RBK).

Overview:
This bulletin involves applying a label over slots in the radio top cover.

Symptom/Condition:
Audio drops out when vehicle is moved from cold to warm or humid environment.
Condensation builds up across the audio amplifier circuitry causing amplifier to shut down.
Typically, cycling ignition switch Off and back On will restore the audio output.

Diagnosis:
If the vehicle operator describes the Symptom/Condition above, perform the Repair Procedure.

Parts Required:

Qty. Part No. Description

AR NPN 3M Vinyl Plastic Electrical Tape Super 33+ or Equivalent

Repair Procedure:

1. Remove radio from Instrument panel. Wiring connectors can remain connected.

2. Place 3M Vinyl Plastic Electrical Tape Super 33+ or Equivalent over the row of slots on
the left hand side of the radio top cover, be sure to not cover information (barcode, etc.)
on the radio’s primary label (Figure 1). Be sure the slots are covered completely and the
tape is sealed all around the edges. Also cover and seal with tape, the two slots
between the heat sink and the row of covered slots.

NOTE: The two slots between the heat sink and the row of covered slots (1) also need
to be completely covered and sealed with tape.

3. Replace radio in Instrument panel.

Policy: Reimbursable within the provisions of the warranty.

Time Allowance:

Labor Operation No:	Description	Amount
08-60-02-93	Remove & Install Radio to Cover Vent Holes	0.2 Hrs.

Failure Code:

AM	Authorized Modification

I would like to thank Bob Bergevin, Arthur Cantrall, Barry Drodge, David Lovell, Bill Maurits, and Steve for supplying the information for these bulletins. And a big thank you goes to Geno's Garage for making DodgeRam.info possible.

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This page was edited on: May 3, 2004

Qty.	Part No.	Description
AR	NPN	3M Vinyl Plastic Electrical Tape Super 33+ or Equivalent

1.	Remove radio from Instrument panel. Wiring connectors can remain connected.
2.	Place 3M Vinyl Plastic Electrical Tape Super 33+ or Equivalent over the row of slots on the left hand side of the radio top cover, be sure to not cover information (barcode, etc.) on the radio’s primary label (Figure 1). Be sure the slots are covered completely and the tape is sealed all around the edges. Also cover and seal with tape, the two slots between the heat sink and the row of covered slots.

NOTE: The two slots between the heat sink and the row of covered slots (1) also need to be completely covered and sealed with tape.
3.	Replace radio in Instrument panel.