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TSB 08-017-06

StarSCAN® Vehicle Scan Report Availability

Visit Geno's Garage
for Truck accessories.
Geno's Garage Truck Accessories

Date: April 26, 2006  

Models: 2006 - 2007 (DR/DH/D1) Ram Truck, 2007 (DC) Ram 3500 Cab Chassis

2006 - 2007 (DR/DH/D1) Ram Truck
2007             (DC) Ram 3500 Cab Chassis
2004 - 2007 (HB) Durango
2007             (JK) Wrangler
2007             (JS) Avenger/Sebring
2006 - 2007 (KJ) Liberty
2005 - 2007 (LX/LE) 300/Magnum/Charger
2007             (MK) Compass/Patriot
2005 - 2007 (ND) Dakota
2007             (PM) Caliber
2006 - 2007 (PT) PT Cruiser
2005 - 2007 (WK/WH) Grand Cherokee
2006 - 2007 (XK/XH) Commander

Discussion:
The following procedure explains how to create a Vehicle Scan Report. This report
provides you, the technician, a valuable tool in diagnosis, repair, and repair verification of
today's vehicles. By incorporating this into the DaimlerChrysler's 6-Step Troubleshooting
process, the results will be repairs that take less time and increase your Fixed-First-Visit
scores.

These reports can be viewed and printed on a Windows PC, such as your dealer's
TechCONNECT client. The file will open in Internet Explorer and does not require any
special printing requirements.

Many successful dealerships make 'before' and 'after' repair, Vehicle Scan Reports to
validate the repair. Keep these reports with the hard copy of the repair order.

The DaimlerChrysler Academy training course "Body Electrical Part 3 - Advanced
Diagnosis", course code 0641816, provides understanding and usage of the Vehicle Scan
Report.

Special Tools/Equipment Required:
CH9401 StarSCAN® Tool
CH9404 StarSCAN® Vehicle Cable
CH9409 StarSCAN® Documentation Kit
CH9410 StarSCAN® Ethernet Cable, 12 ft.
CH9412 StarSCAN® Software Update Device Kit
  TechCONNECT PC or equivalent

Creating a Report:

1. Power ON the StarSCAN®.

2. Using the StarSCAN® at the “Home” screen, select “System View” (Fig. 1).

This procedure requires access to software and equipment that most owners do not have.
The long and involved procedure will not be posted here. To see the specific instructions,
you can obtain or view a copy of this TSB at your dealership or you may contact me and I will
email the details to you.

NOTE: Remember that file uses the vehicle VIN for its name combined with “_VSR.html”

NOTE: It is possible to have multiple reports for the same vehicle in the StarSCAN®.
In these cases when the second report is generated the file names will have a
suffix on the end of the file name. The highest suffix is the most current
report. For example: 1Z7HT32K16S500664_VSR was the first report
generated and 1Z7HT32K16S500664_VSR_1 was the second report generated
etc.

NOTE: Since the native file is HTML, opening the file will be done by Internet Explorer.

NOTE: The StarSCAN® diagnostic scan tool fully supports Internet connectivity.
However, to take advantage of this feature you must first configure the
StarSCAN® for your dealership's network. Make sure the StarSCAN® is
configured to the dealership's network before proceeding. For instruction on
setting up your StarSCAN® for the dealer's network refer to either:
“DealerCONNECT > Service > StarSCAN and StarMOBILE tools > Online
Documentation”, or refer to the StarSCAN® Quick Start Networking Guide.
The StarSCAN® Quick Start Networking Guide is also available on the
www.dcctools.com website under the "Download Center".

Policy:    Information Only


I would like to thank Bob Bergevin, Arthur Cantrall, Barry Drodge, David Lovell, Bill Maurits, and Steve for supplying the information for these bulletins. And a big thank you goes to Geno's Garage for making DodgeRam.info possible.

 

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This page was edited on: May 3, 2004