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TSB 18-018-07

Mopar Remote Start System - RKE - Intermittent Operation Or Alarm May Sound

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Date: June 23, 2007   

Models: 2007 (DR/DH/D1/DC) Ram Truck (1500/2500/3500)

2007 (DR/DH/D1/DC) Ram Truck (1500/2500/3500)
2007             (HB/HG) Durango / Aspen
2007             (JK) Wrangler
2008             (JS27) Sebring Convertible
2007             (JS) Sebring
2007 - 2008 (JS) Avenger
2007             (KA) Nitro
2007             (MK49) Compass
2007             (MK74) Patriot
2007             (PM) Caliber

NOTE: This bulletin applies to vehicles installed with a Mopar Remote Start Installation Kit.

Overview:
This bulletin involves the installation of a Mopar Remote Start System - Service Repair Kit.

Symptom/Condition:
On vehicles that have had a Mopar Remote Start installation Kit installed by a dealer, the customer may experience one or more of the following conditions:

A). ON ALL VEHICLES:
An intermittent operation of the Remote Keyless Entry (RKE) system. At times, the RKE system may not function as designed. This may include intermittent operation of: lock/unlock mode, remote start mode, or panic mode. The vehicle may be operated manually without issue using the ignition key to open or lock the door, and to start the vehicle.

B). ON RAM TRUCK AND DURANGO/ASPEN VEHICLES ONLY:
The vehicle alarm may sound when the RKE system is activated by use of the key FOB. Deactivation of the vehicle alarm occurs when the vehicle engine is started using the ignition switch and key.

The above condition(s) may be present ONLY if one of the following specific kit part
numbers for the Mopar Remote Start Installation Kit had been installed previously on the suspect vehicle.
MOPAR REMOTE START INSTALLATION KIT P/N
(with possible condition)
VEHICLE APPLICATION
82211214   2007 DR/DH/Dl/DC
82210224AG 2007 HB/HG
82209363AG 2007 PM
82209364AG 2007 MK49/MK74
82209982AG 2007 JK
82209984AG 2007 KA
82210210AG 2007-2008 JS

Diagnosis:
If the customer has experienced the above condition, and the vehicle has had a Mopar Remote Start Installation Kit installed, then perform the Repair Procedure.

Parts Required:
Qty. Part No. Description
1 68035610AA   Service Repair Kit - Mopar Remote Start
(DR/DH/Dl/DC - HB/HG)
1 68035609AA Service Repair Kit - Mopar Remote Start
(JK/JS/KA/MK/PM)

Repair Procedure: 
Install the Remote Start Service Repair Kit. Refer to the detailed instructions included with the repair kit.

Policy:    Reimbursable within the provisions of the warranty.

Time Allowance:

Labor Operation No:   Description Amount
08-99-25-91 Install - Remote Start Service Repair Kit (B) -
DR/DH/D1/DC/HB/HG
0.5 Hrs.
08-99-25-92 Install - Remote Start Service Repair Kit (B) -
JKIJS/KA/MK/PM
 

Failure Code:

ZZ        Service Action

I would like to thank Bob Bergevin, Arthur Cantrall, Barry Drodge, David Lovell, Bill Maurits, and Steve for supplying the information for these bulletins. And a big thank you goes to Geno's Garage for making DodgeRam.info possible.

 

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This page was edited on: July 31, 2007