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TSB 23-010-07

Water Leak Due To Small Void In Backlite Sealer

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Date: March 24, 2007   

Models: 2006 - 2007 (DR/DH/Dl) Ram Truck (1500 / 2500 / 3500)

2006 - 2007 (DR/DH/Dl) Ram Truck (1500 / 2500 / 3500)
2006 - 2007 (ND) Dakota

Overview:
This bulletin involves inspection and correction of a backlite sealer void.

Symptom/Condition:
The customer may experience the presence of water on or under the rear area floor
carpet.

Diagnosis:
This condition may be due to water leaking past a small void in the adhesive used to retain the
backlite glass to the body panel. The backlite glass is retained to the vehicle body by urethane
adhesive. If the water leak is due to a small void in the backlite glass adhesive then perform the
Repair Procedure.

NOTE: DO NOT replace the backlite glass because of a small void in the backlite glass
adhesive. Due to the possibility of backlite glass breakage during the backlite removal
process, it is recommended that a flowable sealer be applied to seal a small void in the
backlite adhesive.

Parts Required:
Qty. Part No. Description
1 04467708 Silicone Windshield and Glass Sealer (flowable)

Repair Procedure: 
1.      Along the outside backlite-to-body panel urethane adhesive joint, dry off the affected area(s)
with clean compressed air.
2. From outside the vehicle, apply Silicone Windshield and Glass Sealer to the affected area(s) in
the backlite urethane adhesive joint.
3. Allow sufficient time to allow the newly applied sealer to dry.

Policy:    Reimbursable within the provisions of the warranty.

Time Allowance:

Labor Operation No:   Description Amount
23-50-10-90 Backlite glass - Reseal (B) 0.5 Hrs.

Failure Code:

ZZ        Service Action

I would like to thank Bob Bergevin, Arthur Cantrall, Barry Drodge, David Lovell, Bill Maurits, and Steve for supplying the information for these bulletins. And a big thank you goes to Geno's Garage for making DodgeRam.info possible.

 

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This page was edited on: February 21, 2008