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|Recall Notification #709|
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Date: January 1997
DEALER SERVICE INSTRUCTIONS Safety Recall #709
models: 1994 and 1995 BR Dodge Ram Truck
If the collapsible steering column shaft internal retainers break, the lower column shaft may separate from the upper column shaft and cause a loss of steering control. To prevent this condition, a sleeve must be installed on the intermediate steering shaft to limit movement of the lower column shaft.
IMPORTANT: Some of the anvolved vehicles may be in dealer used vehicle inventory, Dealers should complete this recall service on these vehicles before retami delovery, Dealers should also perform this recall on vehicles en for servoce as determined by using DIAL System Function 70.
|Vehicle Model||Package PN|
|All 4x2 vehicles except 3500 Series Cab/Chassis||CATK7091|
|3500 Series Cab/Chassis 4x2 vehicles||CATK7092|
|All 4x4 Vehicles||CATK7092|
|Sleeve Steering Shaft|
1. Pull back the lower intermediate steering shaft boot to allow room for sleeve installation (Figure 1).
2. With the front wheels in the straight ahead position, snap the provided sleeve over the intermediate shaft with the open side of the sleeve facing downward (Figure 2).
NOTE: If there is not enough shaft length for the sleeve to fit on the intermediate shaft, use a screwdriver placed against the upper boss of the intermediate shaft to gently work the lower steering column shaft back up into the steering column (Figure 3). Then install the sleeve.
3. Install the three (3) provided tie straps - around the sleeve, positioning them in the center of each notched-out area of the sleeve (Figure 2). Cut off the free ends of the straps.
4. Install the intermediate shaft boot over the lower end of the sleeve.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
|Labor Operation Number||Time Allowance|
|Install steering shaft sleeve||19709182||0.2 hours|
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note: See the Warranty Administration Manual, Recall Claim Processing Section for complete recall claim processing instructions.
Parts Return Not applicable.
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is attached.
Thanks to Bob Bergevin and Barry Drodge for supplying this Recall information.
This page was edited on: May 3, 2004