DodgeRam.info > TSB's > Recalls > Safety Recall E17

Safety Recall E17

Out-of-Park Alarm System

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Date: March 2006

Models:

2003 - 2004 (DR) Dodge Ram Pickup Truck
2005 (DH) Dodge Ram Pickup Truck

NOTE: This recall applies only to the above vehicles equipped with a 5.9L diesel
engine (“6” or “C( in the 8th VIN Position) and an automatic transmission (sales
code DGP or DG8).

IMPORTANT: Some of the involved vehicles may be in distributor/dealer used vehicle
inventory. Distributors/Dealers should complete this recall service on these vehicles before
retail delivery. Distributors/Dealers should also perform this recall on vehicles in for service.
Involved vehicles can be determined by using the VIP inquiry process.

Subject:
In certain circumstances when a driver has not placed the shifter lever fully into the
“Park” position and leaves the engine running, the vehicle may unexpectedly move
rearward after seeming to be stable. Unintended rearward movement of a vehicle
could injure those in and/or near the vehicle.

Repair:

An Out-of-Park alarm system must be installed on the vehicle. The alarm system
will beep the horn and flash the headlamps and shift indicator if a driver tries to
exit a running vehicle without fully placing the shifter into the “Park” position.

Parts Information:

No parts are required to perform this service procedure.

Special Tools:

The following existing special tools may be required to perform this repair:

Service Procedure:

Reprogram the Cab Control Node (CCN) Module and Front Control Module (FCM).

The DealerCONNECT System, DRB III® (Diagnostic Readout Box scan tool),
CH7000A flash cable and CH7035B data cable are required to perform this
repair. Do not attempt to perform the flash procedure using an outdated
CH7000/CH7001 flash cable.

NOTE: Whenever a controller is programmed, the software in the DRBIII must
be programmed with the latest revision level available.

1.   Using a CH7025 cable, connect the DRBIII to the external power supply.

2.   Before beginning the reprogramming procedure, remove any old flash
      reprogramming files from the DRBIII memory. To clear the memory:
      a. Start at the "MAIN MENU" screen and simultaneously press the "More" and "Yes" keys.
      b. A screen will appear requesting a “Cold Boot”.
      c. Follow the on screen instructions by selecting the "F4" key.
      d. When the DRBIII reboots to the MAIN MENU, proceed to Step #3.

3.   Using a CH7035B cable, connect the DRBIII to TechCONNECT.

4.   Open “TechTOOLS” and verify that the “DRBIII Status: Connected”
      message is in the upper right corner of the TechTOOLS screen.

5. In the criteria box on the TechCONNECT screen, enter the last 9 digits of the
    Vehicle Identification Number (VIN), or use the Y.M.E. session function.

6.   Click on the “Show Updates” button at the bottom of the TechCONNECT screen.

7.   For 2003 models there will be three flash files available for this recall.
      Download all three flash files by depressing the control key on the
      TechCONNECT keyboard and then selecting the three flashes listed below.

NOTE: Only two of the three flash files downloaded to the DRBIII will be used.
The DRBIII will automatically select the correct flash for the FCM based
on the FCM part number in the vehicle.

8.   For 2004 - 2005 models there will be two flashes available for this recall.
      Depress the control key on the TechCONNECT keyboard and then select the
     two flashes listed below.

9.   Click on the “Download/Update” button on the bottom of the
      TechCONNECT screen.

10. Monitor the “Flash Download/Update Progress” window on the
      TechCONNECT and follow the instructions on TechCONNECT. When the
      flash process is complete, proceed to Step 11.

11. Disconnect the DRBIII from TechCONNECT and the external power supply.

12. Inspect the radio face plate. The radio sales code is printed on the face of the
      radio (Figure 1). If the vehicle is equipped with an “RAZ” radio, it must be
      removed from the instrument panel and completely disconnected to eliminate
      the possibility of any electronic communication between the radio and the
      instrument cluster during the flash procedure.

13. Vehicles equipped with a “RAZ” radio: remove the ABS module fuse
      (#35) from the Power Distribution Center (PDC) (Refer to the bottom of the
      PDC cover for fuse location). This will prevent any communication between
      the ABS module and the instrument cluster during the flash procedure.

CAUTION: The flash process will fail if you are attempting to flash a “RAZ”
radio equipped vehicle without disconnecting the radio and removing
the ABS module fuse as outlined in Steps 12 and 13.

   

14. Install a battery charger and verify that the charging rate provides
      approximately 13.5 volts. The charger needs to be charging the battery for the
      entire flash session.

15. Connect the DRBIII to the vehicle.

16. Turn the ignition key to the “RUN” position.

17. Download the flashes from the DRBIII to the vehicle.

NOTE: On 2003 model vehicles, the DRBIII will select the correct flash for the
FCM based on the FCM part number in the vehicle.

Using the DRBIII:
      a. Select “Vehicle Flash”.
      b. Follow the directions on the DRBIII screen. When the flash process is
          complete, proceed to Step 18.

18. If removed, install fuse #35 into the PCD.

19. If the radio was removed, reconnect all radio connections, install the radio
      and radio bezel.

20. Due to the programming procedure, a Diagnostic Trouble Code (DTC) may
      be set in other modules (PCM, TCM, BCM, SKIM, etc.) within the vehicle,
      if so equipped. Some DTC’s may cause the MIL to illuminate. Check all
      modules using “Module Scan” record the DTC’s, and erase these DTC’s
      prior to returning the vehicle to the customer. Erase any DTC’s in the PCM
      only after all other modules have had their DTC’s erased.

21. Disconnect the DRBIII scan tool from the vehicle.

22. Turn off the battery charger and disconnect it from the vehicle.

Completion Reporting and Reimbursement

Claims for vehicles that have been serviced must be submitted on the
DealerCONNECT Claim Entry Screen located on the Service tab. Claims submitted
will be used by DaimlerChrysler to record recall service completions and provide
dealer payments.

Use the following labor operation number and time allowance:

                                                                           Labor Operation    Time Allowance
Update Previously Performed                                18–E1–71–81        0.2 hours
Reprogram CCN Module and FCM Module         18–E1–71–82        0.7 hours
   Related Operation
Remove and Install Radio (sales code RAZ only)   18–E1–71–50        0.2 hours

NOTE: See the Warranty Administration Manual, Recall Claim Processing Section,
for complete recall claim processing instructions.

Distributor/Dealer Notification and Vehicle List:
RRegional offices will receive an electronic list of involved vehicles. The Vehicle
List is arranged by Distributor/Dealer code and in Vehicle Identification Number
(VIN) sequence. The lists are for Distributor/Dealer reference in arranging for
service of involved vehicles.

Owner Notification and Service Scheduling

All involved vehicle owners should be notified of the service requirement by their
Distributor/Dealer. Owners are requested to schedule appointments for this service.
A sample copy of the owner notification letter is attached.

Vehicle Lists, Global Recall System, VIP and Distributor/Dealer Follow Up

All involved vehicles have been entered into the Global Recall System (GRS) and
Vehicle Information Plus (VIP) for Distributor/Dealer inquiry as needed.

GRS provides involved Distributors/Dealers with an updated VIN list of their
incomplete vehicles. Completed vehicles are removed from GRS within several
days of repair claim submission.

Distributors/Dealers must perform this repair on all unsold vehicles before
retail delivery. Distributors/Dealers should also use the VIN list to follow up with
all owners to schedule appointments for this repair.

Additional Information

If you have any questions or need assistance in completing this action, please
contact your International Service and Parts Manager.

International Service and Parts
DaimlerChrysler Corporation


SAFETY RECALL TO INSTALL AN OUT-OF-PARK ALARM SYSTEM

Dear: (Name)

This letter is being sent to you in order to address a serious safety concern, and to facilitate the
continued safe operation of your vehicle. DaimlerChrysler Corporation will install an Out-of-Park
Alarm System in 2003 through 2005 model year Dodge Ram Heavy Duty Pickup Trucks
equipped with an automatic transmission and a diesel engine.

This software modification will help ensure that you have properly placed the shifter lever fully
into the “Park” position before attempting to exit the vehicle. In the event that the “Park” position
is accidentally not achieved, the alarm system will provide an audible and visual alert to the
operator.

The problem is...
DaimlerChrysler has determined that, in certain circumstances when
a driver has not placed the shifter lever fully into the “Park” position
and leaves the engine running, the vehicle may unexpectedly move
rearward after seeming to be stable. Unintended rearward movement
of a vehicle could injure those in and/or near the vehicle.

As with all vehicles, you should never exit the vehicle while the engine
is running and should always remove the key from the ignition and
apply the parking brake before leaving the vehicle.

What your dealer will do...
DaimlerChrysler will modify your vehicle (VIN: xxxxxxxxxxxxxxxxx)
free of charge (parts and labor). To do this, your dealer will install an
Out-of-Park Alarm System in your vehicle’s computer. The work will take
about one hour to complete. However, additional time may be necessary
depending on how dealer appointments are scheduled and processed.

What you must do to ensure your safety...
Simply contact your dealer right away to schedule a service appointment.
Remember to bring this letter with you to your dealer.

If you need help...
If you have trouble getting your vehicle serviced, please contact the
DaimlerChrysler Distributor nearest your location. A representative will
assist you in getting your vehicle serviced. This information can be found
in the Customer Assistance section of your Owner’s Manual.

If you have already experienced the problem described above and have paid to have it repaired,
contact the DaimlerChrysler Distributor nearest your location for reimbursement procedures.

We’re sorry for any inconvenience, but we are sincerely concerned about your safety. Thank you
for your attention to this important matter.

International Service and Parts
DaimlerChrysler Corporation
Notification Code E17


I would like to thank Bob Bergevin, Arthur Cantrall, Barry Drodge, David Lovell, Bill Maurits, and Steve for supplying the information for these bulletins. And a big thank you goes to Geno's Garage for making DodgeRam.info possible.

 

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This page was edited on: May 3, 2004